I always get great service from Honda, and yesterday from Kily, who explained everything for me. Thanks!! Carol H
4/30/2021
Cheryl P. VERIFIED CUSTOMER
Really like working with Brett at West Hills Honda
4/30/2021
Arline L. VERIFIED CUSTOMER
Brett did a good job explaining everything and updating me as more work needed done. I appreciated he let me decide whether to have the additional work done while I was there or I could have made another appointment. I was also surprised it was done faster than he told me.
4/30/2021
Maxwell S. VERIFIED CUSTOMER
Kily was with me from start to finish. I emailed him that I was due for the 105,000 mile service. He told me right up front what was involved, what it would cost, what I should have done, and arranged for a rental car so I could drop the car off the night before. During the service it was discovered that my rear brakes were worn that I should have it done and what it would cost extra. The car was done when he said it would be. Kily checked my rewards account and found I had $150 I could apply to my balance. A job well done.
4/30/2021
Wesley P. VERIFIED CUSTOMER
She was very welcoming and did a great job of going through the process and closing paperwork. Excellent job.
4/30/2021
Kathleen S. VERIFIED CUSTOMER
Great service. Thanks, Kily!
4/30/2021
Michael R. VERIFIED CUSTOMER
Great courteous service
4/29/2021
Vanessa L. VERIFIED CUSTOMER
Kily was great at communicating with me and updating me on the status of my car. I appreciate his help!
4/29/2021
Jami P. VERIFIED CUSTOMER
Nina was so professional and courteous. She managed everything start to finish! I really appreciated her good manners and level of service!
4/29/2021
Sara A. VERIFIED CUSTOMER
The staff was amazing! Thank you!
4/29/2021
Dixie Rae. VERIFIED CUSTOMER
Very professional Got me in n out quickly
4/29/2021
Micheal T. VERIFIED CUSTOMER
Yes ,Thank you Max , very good service.
Considerate and helpful.
4/29/2021
Margaret D. VERIFIED CUSTOMER
Nina was very thoughtful and thorough.
She also called me twice to reassure me the work was being done.
4/29/2021
Charles C. VERIFIED CUSTOMER
I haven't had my vehicle in your shop in a week or two so why and I finally getting notified that my vehicle is ready for pickup today 4/28? And this survey also.