Bryan went above & beyond—noticed my key fob was slow to respond at unlocking my car & changed the battery in it for me!! Thank you very much!!!
8/16/2018
Timothy B. VERIFIED CUSTOMER
Very Good Service today! Breat was Very Informative and to the point!
8/16/2018
Victor G. VERIFIED CUSTOMER
Great service.
8/16/2018
Yujung H. VERIFIED CUSTOMER
Looking forward to seeing Meghan again!
8/15/2018
Maliah R. VERIFIED CUSTOMER
Tire pressure was not checked, pressure indicator light came on shortly after leaving the dealership.
8/15/2018
Roy W. VERIFIED CUSTOMER
Very happy with our new Honda CRV....
8/15/2018
Aaron C. VERIFIED CUSTOMER
Great service thank you
8/15/2018
Diane N. VERIFIED CUSTOMER
Bryan was organized and efficient. Good customer service.
8/15/2018
Anna F. VERIFIED CUSTOMER
Austin is great! Kept me from a meltdown.
Was not happy about being told when I scheduled the appointment
On the phone
It would take 1 1/2-2 hours and for some reason it took 3 1/2
What is the point of taking appointments if you don’t
Schedule the workers accordingly?
8/15/2018
Anne A. VERIFIED CUSTOMER
Richard was courteous, efficient, and thorough ... excellent representative. West Hills Honda is an outstanding dealership and one I recommend often.
Anne A
8/15/2018
Sidney J. VERIFIED CUSTOMER
Excellent customer service. Thanks again.
8/15/2018
Alvin G. VERIFIED CUSTOMER
Customer service delivered by Cameron was excellent. He apprised me on the status of my car in a timely manner and personalized service rendered by him was a pleasant surprise.
8/15/2018
Laurie M. VERIFIED CUSTOMER
The service man was very accommodating. The wait time and cost for an oil change were not satisfactory. I had a flat tire 10 minutes after leaving West Hills Honda (at their complimentary car wash: what’s the deal? There’s a car wash a few feet from them that’s in a better area and not so far out of the way. I’m not saying West Hills Honda or the car wash caused the puncture to my tire, but it could have happened at either place.
8/15/2018
Denis H. VERIFIED CUSTOMER
You switched service providers in the middle of my service maintenance. Megan had no idea what had happened to my car. It’s not her fault, but because you planned for this kind of switch, my satisfaction was low. She didn’t even know where my car was following maintenance although she said “let me take you to your car“. The car was on the opposite side of the building from where she led me. Again, this is not her fault, it is the fault of those who would switch providers in the middle of maintenance. And this was not a large maintenance But only an oil change. Your management needs to figure this out.
8/15/2018
Derek G. VERIFIED CUSTOMER
Service was great!
8/15/2018
Jill K. VERIFIED CUSTOMER
Rich was fantastic. Very thourough and attentive.
8/15/2018
Suzan S. VERIFIED CUSTOMER
Brett has been my service person for many years the very best customer service
8/15/2018
Diane H. VERIFIED CUSTOMER
Cameron was very polite and he is very helpful. He also helped me with syncing my cell to my car and explained that if it happens again, this is what I shoud and need to do. You all were very speedy too. Thank you kindly. Diane H
8/14/2018
Roy L. VERIFIED CUSTOMER
Brett was very friendly and helpful. Thank you.
Roy L