Yes I'm truly Satisfied with the Service the Crew and the Staff are awesome while I'm waiting inside the Lobby
5/13/2021
Steven C. VERIFIED CUSTOMER
After getting home and reviewing my service invoice from today, I noticed that it says your shop used 5W-20 conventional oil when performing the oil change on my 1997 Honda Accord.
According to my owners manual, as well as what's written on the car's oil cap, this car's engine is supposed to be filled with 5W-30 oil, In addition, I've been using 5W-30 "synblend" oil for the last 15 years (not "conventional" oil), which is what I mistakenly assumed your shop would be using when performing my oil change.
Other than that, I was very happy with the service I received from my service writer Nina Shaw and your company today.
5/13/2021
Donald F. VERIFIED CUSTOMER
Helpful explained everything in detail
Very pleased with service
Complimentary drink was very good
The barista is very good, pleasant and helpful to all waiting. Your staff is great checking on people waiting if there were any needs from customers
5/13/2021
Oscar J. VERIFIED CUSTOMER
Mr. Voskuhl was excellent. I will return
Thank You for the excellent service.
5/13/2021
Eddie H. VERIFIED CUSTOMER
She was very professional and she is very nice to do business with you are lucky to employ such a dedicated employee.
5/13/2021
William A. VERIFIED CUSTOMER
As always had great service at West tales Honda
5/13/2021
Gerfhon P. VERIFIED CUSTOMER
Why, if there is a $3.58 recycling fee and a $3.58 supplies fee on *every* diagnostic did you tell me my visit would cost $70 plus tax instead of $77 plus tax?
5/13/2021
Cynthia L. VERIFIED CUSTOMER
James made me feel comfortable leaving my car as well as just plain comfortable.
5/13/2021
Timothy C. VERIFIED CUSTOMER
Max was very knowledgable and quick with answers and information.
5/12/2021
Charmaine S. VERIFIED CUSTOMER
Good service, professional
5/12/2021
Kim W. VERIFIED CUSTOMER
Nina was in contact with me all day. Altho i was surprised and disappointed to hear that I didn't have any more complimentary oil changes-- I was told i had this one and one more left when i made my appointment-- Nina tried her best to get me the service that I wanted. My car was ready.
5/12/2021
Kathleen T. VERIFIED CUSTOMER
James was not only knowledgeable but also very patient. I had a lot of questions about my new Honda CRV hybrid and he took the time and went out of his way to make sure I understood.
5/12/2021
Michiel W. VERIFIED CUSTOMER
good
5/12/2021
Donna P. VERIFIED CUSTOMER
Always good service. Gennifer was so pleasant
Matt also
It’s important to me to be treated with respect. Gennifer and Matt were very respectful
5/12/2021
Susan T. VERIFIED CUSTOMER
Jennifer did her best, but the long wait at the dealership because a rental car was not available even I had been told it would be, made for a dissatisfying experience. Thanks for being a “loyal customer”, are just words. Actions make a bigger difference.
5/12/2021
Betsy M. VERIFIED CUSTOMER
Thanks again Kiley and the tech’s for your great service regarding my 89 accord. I appreciate all you do!
Betsy M
5/11/2021
Linda G. VERIFIED CUSTOMER
Excellent service period.
5/11/2021
Geoffrey Y. VERIFIED CUSTOMER
I waited in my car for over 15 and watched employees walk by my car and not acknowledge me at all . A simple we will be with you shortly would have gone a long way.