I took the chance to see if I could get an oil change service without an appointment and YES, you did have availability for me which thrilled me. Amanda was so friendly and professional. I loved the free drink a s car wash coups which are a big plus for me. The mango smoothie was delicious! I always felt good every time my car was serviced and appreciate the honesty. Thank you and lots of kudos to you all.
8/1/2019
Audrey H. VERIFIED CUSTOMER
Dustin. Was polite and quick
8/1/2019
Bridgett M. VERIFIED CUSTOMER
Phenomenal
8/1/2019
Deborah M. VERIFIED CUSTOMER
Scott always treats me great!
8/1/2019
Don Y. VERIFIED CUSTOMER
Terry was very professional and kept me informed during the service work on our Camry earlier today. No issues or concerns whatsoever.
8/1/2019
William S. VERIFIED CUSTOMER
AMANDA was helpful and attended to my needs as a customer. I am totally satisfied with the service I was given
8/1/2019
Dan B. VERIFIED CUSTOMER
Mandy did a fantastic job with us every step of the way!
8/1/2019
Lawrence M. VERIFIED CUSTOMER
Went from Dustin when we towed the Prius in yesterday.
To meeting Chris and “discussing” a new Prius or carolla.
Then finishing up the deal with Caleb.
All gentleman we dealt with were top notch.
Feel bad for Scott in finance, the poor guy has to sell warranties on the best products on the market. Sorry Scott, the reason we came to toyota is cause of the name.
Reason we came to Heartland is because it was convenient . Last 3 new Toyota’s came from Toyota of Puyallup.
Thanks for what all of your team did.
Lawrence M
8/1/2019
Damon H. VERIFIED CUSTOMER
First, Rick was genuinely glad to see me. He asked questions about my wellbeing, as well as my vacation. Second, he was very attentive as far as my vehicle was concerned. It was a very relaxing, pleasant experience....all because of Rick and the gentleman who helped process the VIP Customer Registration Agreement. A great team there!
8/1/2019
Ana C. VERIFIED CUSTOMER
Rick always provides excellent service.
8/1/2019
Michal F. VERIFIED CUSTOMER
Well done, timely service, Austin was attentive, engaged and friendly. Thanks for the great service!
8/1/2019
Wayne M. VERIFIED CUSTOMER
I am very appreciative and and satisfied with my service advisor Richard Wessel
8/1/2019
Shosana A. VERIFIED CUSTOMER
Everyone was sweet and wonderful
Thanks
8/1/2019
Jennifer G. VERIFIED CUSTOMER
I was en route from vacationing in Canada to my new home in Long Beach when my car let me know it was time for it's next service. I haven't connected with the Toyota dealer in my new location, and am more confident working with you folks. Even though I came in pretty late in the afternoon, Dustin was able to fit me in and I was able to drive a happy car the rest of the way home!
8/1/2019
Virginia G. VERIFIED CUSTOMER
Absolutely satisfied and grateful for the consistent excellent efficient personal service
This was a special circumstance he recently dealt with and met our emergent needs
Although we wish to address the absurd cost of a new car key Terry very diplomatically explained the cost This is a Toyota USA corporate issue which should be addressed at some time. Terry was excellent in all this
Thanks again for continued outstanding customer service
8/1/2019
Jack H. VERIFIED CUSTOMER
As usual, my experience was excellent
8/1/2019
Lyle D. VERIFIED CUSTOMER
Gennifer is the Best! Great Customer Service!! She kept me apprised of the work being performed on the Tundra, start to finish. Couldn’t ask for better service!!!!
Thanks to all who were involved in the service!!!!
8/1/2019
Jeffery J. VERIFIED CUSTOMER
Dustin is a great representative of your dealership. Dustin provides great service with continued concern for accommodating my service needs In timely manner and in a way which fits my schedule.
Dustin is a great host during check in and delivery of my vehicle.
Thanks Dustin. Job well done!!
8/1/2019
Mackenzie E. VERIFIED CUSTOMER
Jake is amazing! We really trust him and appreciate all his work!