The only thing I needed was to have my wiper blades replaced and Mike stepped in by reducing my wait time in the service department. He was very kind and I really appreciated his prompt attention. Thank you Mike! Heartland is fortunate to have an employee with such good customer service skills. Merry Christmas!!!
12/24/2019
Ademola A. VERIFIED CUSTOMER
Dustin is awesome, I bring my cars in only when he is there.
12/23/2019
La Verne. VERIFIED CUSTOMER
Mike is Service was FANTASTIC, showed his creativeness for getting the 4Runner returned. ;-)
Service done on time, and Thoroughly .
12/23/2019
Adam C. VERIFIED CUSTOMER
I love Toyota , best autos on the road and Bremerton heartland has the best people from sales to service hands down. You people make me feel like family , thank you for everything you do
12/23/2019
Cindy R. VERIFIED CUSTOMER
Dustin was very good, and called me when my car was finished. He even went the extra mile and cleaned the inside windshield, as requested and had the exterior washed! Mike was excellent! Mike Smiley checked me in and made sure I was kept abreast of everything my car needed - he is an excellent customer service rep!!
12/23/2019
Katherine D. VERIFIED CUSTOMER
Customer service to the Max.
12/22/2019
Annette S. VERIFIED CUSTOMER
Made my day!
12/22/2019
Christina D. VERIFIED CUSTOMER
Always efficient and helpful to the customer.
12/22/2019
Teofilo D. VERIFIED CUSTOMER
Keep up the good work!
12/22/2019
Grace B. VERIFIED CUSTOMER
Very helpful
12/22/2019
David L. VERIFIED CUSTOMER
I am usually satisfied with my service from Heartland Toyota, but not this time. I had to point out that my truck was ready myself after 1-1/2 hour. The person helping me seemed preoccupied. My Maintenance Required light was not reset either.
12/22/2019
Peggy C. VERIFIED CUSTOMER
I loved the timeliness, friendly people, comfortable waiting room, cafe. I believe my car was serviced well. The only suggestion I would have is tell first time customers to have all the stuff out of the back so the technician can check the battery
12/22/2019
Gabe R. VERIFIED CUSTOMER
I appreciate the work done (oil change, bulb replacement) it was a great experience and I will continue to bring my beast in for service. Also the cafe and waiting area was a nice touch.
12/22/2019
Joshua D. VERIFIED CUSTOMER
Despite being super busy and having to handle an unusual problem with my vin number, Michael was extremely professional and helpful. My vehicle was ready exactly when he said it would be. I am very satisfied with my visit.
12/22/2019
Richard A. VERIFIED CUSTOMER
Very helpful
12/22/2019
Samuel P. VERIFIED CUSTOMER
Had a problem with my vehicle and he got me right in. Took care of my vehicle and came up with a plan to get it fixed.
12/22/2019
Mary V. VERIFIED CUSTOMER
Donald was great! Very personable and knowledgeable about my car.
12/21/2019
Jeff M. VERIFIED CUSTOMER
Always great service there! - Chester was most accommodating & Bill at the parts counter is ALWAYS fantastic! - Thanks to all! ????
12/21/2019
James M. VERIFIED CUSTOMER
This was the most expensive oil change I’ve ever had!