Great reception and personal interest by Dakota! It’s great having you in this area.
12/15/2017
CINDY A. VERIFIED CUSTOMER
Thank you~ I’m very glad you all are open to service Frisco/Prosper. Kudos to Stacy for being so helpful.
12/15/2017
Aparna K. VERIFIED CUSTOMER
Dakota was very courteous and took care of my car in an efficient way.
12/15/2017
Maria G. VERIFIED CUSTOMER
It was a pleasure to deal with David today.,
he explained in detail what needed to be done
In my truck. He offered us a ride home, as well
as picking us up once my truck was ready.
Everything was done under the time he
estimated. No doubt we will be coming back.
12/15/2017
Krista A. VERIFIED CUSTOMER
Dakota was excellent at keeping me updated on the status of my repair. Would use Longo Toyota again.
12/15/2017
William H. VERIFIED CUSTOMER
Fast and easy! I appreciate the good service!
12/14/2017
DANYIELLE D. VERIFIED CUSTOMER
I had a great experience, the service on my car was done in a timely manner. The facility was comfortable and clean. My hope is that this A+ service continues. I am thrilled Longo Toyota is so close to my home and will make service appointments do much easier.
12/14/2017
DIANNE S. VERIFIED CUSTOMER
The waiting areas were very nice and comfortable. I noticed all of the TVs were on ESPN. Would it be possible to have one set on HGTV or FOOD Network for non-sports fans? Just a suggestion.
12/14/2017
PHILLIP J. VERIFIED CUSTOMER
Please don’t send me surveys. I found your service very satisfactory. The one thing I hated about Toyota Plano where I used to live Is that I couldn’t take my car in for service without having to answer endless survey questions. I know your headquarters is moving down here and you’re all under pressure to perform, but these kinds of surveys do more to turn me off as a customer than encourage me to return. All I want is to take my car into a reliable dealer and get quality service, Which I have with you. Don’t make me work more after I’ve paid my money. Please pass this on to whoever is in charge of sending these surveys out. I don’t think my opinion is different from a lot of customers. If I have a problem, I’ll let you know. I don’t need to keep telling you how good a job you’ve done.Thanks.
12/14/2017
KEN B. VERIFIED CUSTOMER
This was my first service appointment. They forgot to torque the lug nuts and had to send a tech out to the house to torque them. They arrived quickly and took care of it. Everyone was very friendly and helpful.
12/14/2017
Vamshee R. VERIFIED CUSTOMER
Excellent service
12/13/2017
Jon W. VERIFIED CUSTOMER
David was great, good communication and was able to get my recall part ordered. Good work!
12/13/2017
Joe S. VERIFIED CUSTOMER
Dakota took time to get me a quick diagnostic report even though the store was about to close on Saturday. He also walked me throughout th pricing and then called me with an update. Plenty of communication. Greatly appreciated the service.
12/13/2017
Jorge L. VERIFIED CUSTOMER
Excellent job. Thank you.
12/13/2017
MICHELLE M. VERIFIED CUSTOMER
Great help and service!
12/13/2017
RICHARD B. VERIFIED CUSTOMER
TOyota of Plano was trying to charge me $491 for my issue. David helped me fix it for about $125. I will promote you guys to everyone I know for your honesty, service level and everything a person wants out of a dealership.
12/13/2017
Richmond C. VERIFIED CUSTOMER
Shaun was very helpful to us. Such a great guy to work with!