Everything was great! In the future I would prefer that my driver's side floor plastic mat is not removed.
2/7/2019
Rosie W. VERIFIED CUSTOMER
Doug is always great! Very helpful:)
2/7/2019
Jonathon S. VERIFIED CUSTOMER
Chris did a fantastic job. He was professional and went above and beyond to split the days of the rental vehicle, without me having to ask. He also kept me in the loop and was very accomodating. Thanks for a great experience.
2/7/2019
ELOISE C. VERIFIED CUSTOMER
Chris Kite was very helpful in keeping us informed throughout the process. We really appreciate his help in keeping us informed.
2/7/2019
Brandon G. VERIFIED CUSTOMER
Loved the customer service and car wash! However car wash only half washed.
2/7/2019
Kathryn V. VERIFIED CUSTOMER
Milly was wonderful, kept me up to date on my car. Very pleasnt and knowable, I will call her to schedule my next service. Will definitely be back. Thank yiu Kathy
2/7/2019
David B. VERIFIED CUSTOMER
Francisco is always friendly and professional. Therest of the team gave exceptional service. I was also able to work remotely while waiting in the guest waiting area. Overall it was an excellent customer service.
2/7/2019
CLARK S. VERIFIED CUSTOMER
Doug is awesome! I trusted him with my 2007 Tundra for over 10 years at Pat Lobb where I bought it. I was happy to find out he is now at Longo Toyota!
2/7/2019
Raul F. VERIFIED CUSTOMER
Thank you
2/6/2019
John C. VERIFIED CUSTOMER
You need to push to get the road work finished it took 10 minutes to get through the light at 380 & NDT.
Once I got to Longo things were Great.
2/6/2019
Grace R. VERIFIED CUSTOMER
Very helpful and super nice!
2/6/2019
Dennis M. VERIFIED CUSTOMER
Dakota made my experience a great one. He a very good representative for our company,
2/6/2019
Hennie V. VERIFIED CUSTOMER
Doug is Great. An asit to your dealership. - 10 or of 10
2/6/2019
Jermey B. VERIFIED CUSTOMER
Brought my 4 Runner in for “routine” service 60K mile - oil change and tire rotation, which every other time has cost me max of $100 at other Toyota dealerships... was extremely disappointed to find a $375 bill waiting for me when I picked up my vehicle. This is not the high level of service and trust that I have come to expect from Toyota dealerships... I guess I will be making the drive down to Plano for all future service and vehicle purchasing needs. Extremely disappointed with my experience at Longo.
2/6/2019
Melanie H. VERIFIED CUSTOMER
Dakota is awesome. I really appreciate the thoroughness of both Dakota and the mechanic. Dakota made everything super simple, and I got to drive my car home just a few hours later. Great job!!!
2/6/2019
Bj G. VERIFIED CUSTOMER
Helpful and quick service
2/6/2019
John K. VERIFIED CUSTOMER
Dakota is always professional and informative. We will continue to bring all of our service needs to him. Thabks
2/6/2019
Daniel C. VERIFIED CUSTOMER
I’m happy with the service, the only things need to be improve is the car wash was not good. I know is Courtesy car wash but every little details is count .
2/6/2019
Fred K. VERIFIED CUSTOMER
Excellent service from start to finish
2/6/2019
Remy H. VERIFIED CUSTOMER
A very pleasant young man who explained everything to me before the work was even started.