Fransico is very knowledgeable, courteous, and always has a great attitude.
2/10/2019
Kevin D. VERIFIED CUSTOMER
Outstanding Customer Service that is why this is my second time as a return customer. Longo stands out compared to other Toyota locations. I use to always go to Pat Lobb because of their excellent service however, it is not the same. Hope your dealership keeps this high standard.
2/10/2019
Nick C. VERIFIED CUSTOMER
David was awesome as always.
2/10/2019
Charity B. VERIFIED CUSTOMER
Great work as always!!!
2/10/2019
Yolanda V. VERIFIED CUSTOMER
Mildred was very curtious and made sure we understood what was being done to our truck and that it was being done in a timely manner.
2/10/2019
Lori F. VERIFIED CUSTOMER
Millie is always friendly and makes the experience of getting my car checked painless.
2/10/2019
Felicitas A. VERIFIED CUSTOMER
Excelent!!
2/10/2019
Jason D. VERIFIED CUSTOMER
Doug set perfect expectations concerning the process, when he would communicate, and the breakdown of services needed for my 2011 Tacoma. He executed perfectly, and the truck runs great now. Thank you Doug, and Thank you Toyota.
2/10/2019
Jack G. VERIFIED CUSTOMER
None
2/9/2019
Enid S. VERIFIED CUSTOMER
I was unable to get updates about my car at all. I dropped my car off Tuesday. On Wednesday they called and said my car would be ready by noon Thursday. Nobody contacted me or answered calls at all Thursday. On Friday I called repeatedly and was on hold for very long periods of time. I finally called the wrong number accidentally in California and then suddenly I had two returned calls in a matter of 10 mins. When I brought my vehicle in my battery was working perfectly and had passed inspection just fine- the same inspection that caught the issue that Longo fixed. When I picked my car up the battery was dead. When I spoke to them about picking my car up Friday he mentioned my battery was dead when it had tested fine on Tuesday morning. So now I will be replacing my battery but not at Longo.
2/9/2019
NATHAN C. VERIFIED CUSTOMER
Francisco was fantastic to work with during my service! He did what he said he was going to do and that’s all that I could ever ask. Keep up the great work, Francisco.
2/9/2019
Ross T. VERIFIED CUSTOMER
She was very friendly and helpful.
2/9/2019
Nicole S. VERIFIED CUSTOMER
Excellent customer service and totally trust Longo with my Family vehicle
2/9/2019
Melinda P. VERIFIED CUSTOMER
Chris was wonderful. Thank you for always doing a fantastic job at taking care of our Camry.
2/9/2019
Michael M. VERIFIED CUSTOMER
Millie is awesome, helpful, and so pleasant.
2/9/2019
KEVIN C. VERIFIED CUSTOMER
Chris is awesome! He always makes me feel welcome at Longo. He’s a great Service Adviser.
2/9/2019
Chad K. VERIFIED CUSTOMER
Millie and Cisco are great!
2/9/2019
Jared T. VERIFIED CUSTOMER
Repair wasn’t done right the first time. Needed to come back to the dealership to tighten the replaced belts because they weren’t tightened to spec.