My service rep was awesome. Very attentive and informative. Here’s the problem. I’m sure your free car washes are truly appreciated. But, for the second time, I left your facility with a poor car wash. I get that it’s free. When we bought our new truck I was told a couple of times I could just bring my truck in for a free wash. That’s all good but I think I’d rather leave with it dirty than half cleaned. I have a black tundra and I know it must be hard to clean. I’m sure I’ll just pass on the free car wash on my next visit. Seems petty I know.
4/16/2019
James B. VERIFIED CUSTOMER
Thanks
4/16/2019
JOHN C. VERIFIED CUSTOMER
Cisco was great. Very polite and courteous.
4/16/2019
Kevin M. VERIFIED CUSTOMER
Doug has taken care of me for over 15 years. Every one st your dealer ship was first class. Thank you.
4/16/2019
Julian B. VERIFIED CUSTOMER
Very polite service and smile to customer all the time.
4/16/2019
Ender Z. VERIFIED CUSTOMER
A+ ??????????
4/15/2019
ANAND K. VERIFIED CUSTOMER
Did not appreciate that there was a long delay between the time the car was done and I was out the door just because someone was not there to do the paperwork. After about 20 to 30 minutes someone came to tell me they will instead email me the paperwork so I don’t have to wait any longer. When I asked in 15 or 20 minutes of seeing the car in check out lane, a different rep who was available did not care to trace who the correct rep was and connect him with me to give a status. I waited a further 15 minutes after that. The work was handled well but the checkout handling was poor.
4/15/2019
Kevin R. VERIFIED CUSTOMER
I will no longer use Longo Toyota for service on my vehicle. I was not satisfied with the service I recieved on a previous visit so will be taking my vehicle to another dealer for service.
4/15/2019
Brian R. VERIFIED CUSTOMER
Early completion and friendly customer service!!!
4/14/2019
Kevonnie Y. VERIFIED CUSTOMER
Get job Jimenez needs a raise
4/14/2019
Doug C. VERIFIED CUSTOMER
excellent service! im so happy to know ya'll are there to help me!!
4/14/2019
Pradeep P. VERIFIED CUSTOMER
Francisco was extremely helpful and answered all my questions. He is the man and gem of the person!!
4/14/2019
David S. VERIFIED CUSTOMER
Very happy. Will be back.
4/14/2019
David G. VERIFIED CUSTOMER
Mike was extremely helpful.
4/14/2019
John M. VERIFIED CUSTOMER
We appreciate your great service. Thank you
4/14/2019
Cole F. VERIFIED CUSTOMER
Always pleased to see happy employees
4/14/2019
Richard T. VERIFIED CUSTOMER
Millie was great to work with
4/13/2019
Susan H. VERIFIED CUSTOMER
David is very thorough, easy to understand. He did a great job.