I was completely satisfied with my whole experience at toyota prosper, starting with Francisco, no line when dropping off my vehicle, the accommodations at the dealership and the fairly short waiting time.
2/27/2020
Justin S. VERIFIED CUSTOMER
Great job as always!! Thanks
2/27/2020
Jenny P. VERIFIED CUSTOMER
I have always received great service at Longo Toyota from drop off to pick up they’ve put together a great team. I especially appreciate being able to have a regular service advisor. Doug is so helpful and a great person to interact with.
2/27/2020
Syed B. VERIFIED CUSTOMER
I am extremely happy came to LONGO Toyota, exactly what I was expecting,your excellent customer service with Honesty, and service advisor Dakota Burns very nice Gentleman and experienced took care my Car’s problem and repairs what I needed, the Shuttle Staff were very nice to transport me home and back. While you working on my cars..thank you longo Toyota keep it up and keep building your Trust to your Customers, you made to be more a loyal Toyota Customer too.
2/26/2020
Ronald L. VERIFIED CUSTOMER
Taken care of promptly.
2/26/2020
Andrea B. VERIFIED CUSTOMER
Mark, courtesy driver, was great as well. Very personable!
2/26/2020
Jolanda D. VERIFIED CUSTOMER
David has been really great at getting me taken care of. I will be back and will definitely ask for David as my Service Manager.
2/26/2020
Raymond L. VERIFIED CUSTOMER
I have great service from David as always!
2/26/2020
Tod K. VERIFIED CUSTOMER
Francisco was professional and extremely polite and helpful with great attention to the details of delivering excellent customer service.
2/26/2020
Thomas F. VERIFIED CUSTOMER
I had an appointment at 3:00pm on Monday (2-24-20). I go to Toyota at 1:30pm and was checked in. I went and set down waiting to be called up to start the paperwork. Once I was called up I was told it would be a hour to an hour and a half. At the two to two and a half hour mark I was told that 3 technicians had to go home because they were sick to work. My truck then got put on the back burner but they would get it pushed through ASAP “ had the best technician on it”. At 3 hours of waiting my trucks is finally done oh I forgot to mention that everyone that showed up after me has already been through service and long gone. So I was upset and your guy was like we will take care of you on the next one to make up for this experience.I said no worries I won’t be back. I get out to my truck to a half washed truck so at this point I don’t see me coming back to get any work done.
2/26/2020
Melvin P. VERIFIED CUSTOMER
Dakota is a great service advisor. Very responsive
2/26/2020
Macario S. VERIFIED CUSTOMER
Scheduled an appointment for a simple oil change and i was forced ti wait for more than 2 hours. This is completely absurd and unacceptable.
2/26/2020
Julie H. VERIFIED CUSTOMER
I would have to say the service was wonderful, But the price of a pair of windshield wipers should not cost $87.00, plus tax, when you’re already making a premium charge for an oil change.
-thank you
2/26/2020
Richard M. VERIFIED CUSTOMER
Will be happy to support Cisco.
2/26/2020
Talise G. VERIFIED CUSTOMER
Always great customer service!!
2/26/2020
Dale B. VERIFIED CUSTOMER
Thanks Doug!
2/26/2020
Carla C. VERIFIED CUSTOMER
Great!
2/25/2020
Nirav T. VERIFIED CUSTOMER
Good service
2/25/2020
Joe G. VERIFIED CUSTOMER
Kenneth was thorough and very professional. He was a pleasure to work with.