Keep me informed was honest about the work needed. Great follow up and a nice man.
3/4/2020
Jennifer G. VERIFIED CUSTOMER
He is a great service advisor and look forward to him helping me again
3/4/2020
Lyndal N. VERIFIED CUSTOMER
David always does a great job
3/4/2020
WENDY M. VERIFIED CUSTOMER
David Araujo is awesome. Professional, personable and thorough. Good follow-up, too. Thanks for verifying the problem and ensuring it was fixed in addition to the 5K maintenance. I drove to Prosper from East Allen for service because your customer service makes a big difference. The issues were resolved. Thanks for the shuttle to and from work, too. All much appreciated.
3/4/2020
Robert P. VERIFIED CUSTOMER
I’ll do the survey when I get it.
3/4/2020
Ana M. VERIFIED CUSTOMER
Francisco always exceeds my expectations . He is very professional and I trust his advise on service that my car needs.
3/3/2020
Scot A. VERIFIED CUSTOMER
Doug Ranzer is the best. He is why I drive Toyota today.
3/3/2020
Sheri W. VERIFIED CUSTOMER
Dakota was really easy and friendly to work with! ??????????
3/3/2020
SANDRA B. VERIFIED CUSTOMER
Excellent as always.
3/3/2020
Russell H. VERIFIED CUSTOMER
I received a coupon stating 5k synthetic service for 24.95. I called service center and asked if this was a oil change and she stated it should be since it says synthetic and my car uses synthetic oil with tire rotation. I showed my service attendant when he checked me in and he read it and said ok. After service was done I was charged full oil change of 58.95 and charges 14.95 for wheel rotation. What I thought was. Good deal ended up being twice as much as I intended.
3/3/2020
Florence W. VERIFIED CUSTOMER
Will do.
3/3/2020
Rob A. VERIFIED CUSTOMER
David Arajuo is the reason I keep coming back to Longo for service. So professional and caring. Must promote to leadership role or become corporate trainer.
3/2/2020
Alex B. VERIFIED CUSTOMER
Very great visit
3/1/2020
Cori C. VERIFIED CUSTOMER
David was friendly and helpful. Thank you for the excellent customer service.
3/1/2020
Margaret M. VERIFIED CUSTOMER
I have worked with Doug for years & will always have him work for n my car. He is wonderful.
3/1/2020
John W. VERIFIED CUSTOMER
Answered all questions and has concern for customer. Much better advisor than any at Toyota of Plano.
3/1/2020
WADE W. VERIFIED CUSTOMER
N/a
3/1/2020
Rana S. VERIFIED CUSTOMER
Everything was was easy and convenient. Everyone was very professional and nice.