Great job by Doug and my vehicle was done quicker than I had been told. My experience with Longo from the time I purchased my vehicle has been exemplary and if all places were like Longo it would be so much easier for all. Thank you again. As long as I live in Texas I will make Longo my dealership.
3/9/2020
Scott B. VERIFIED CUSTOMER
Efficient and great service
3/9/2020
Mikhail P. VERIFIED CUSTOMER
N/A
3/8/2020
Rem M. VERIFIED CUSTOMER
Kenneth always deliver service a world class fashion. I appreciate him and thankful of his professionalism.
3/8/2020
Thad W. VERIFIED CUSTOMER
Great service, thanks!
3/8/2020
Vishwas S. VERIFIED CUSTOMER
Thanks
3/8/2020
Jose C. VERIFIED CUSTOMER
Great Job
3/8/2020
Oz M. VERIFIED CUSTOMER
David Araujo was awesome service rep. He’s very thorough while explaining what is needed. Very professional and definitely an asset for Toyota
3/8/2020
Stephanie L. VERIFIED CUSTOMER
It took longer than I thought. It really wasn’t anyone’s fault, but a little more communication would’ve been nice.
3/8/2020
MICHAEL G. VERIFIED CUSTOMER
Nothing was done to my truck. Why did you return the truck to me if it’s not been fixed and the issues corrected. Seems pointless to me and seems like the mechanics done actually put care into the service request. If they did they would have called and asked question or done something to try and help correct the issue. Tell the GM I’m not paying full negotiated price if he’s not going to deliver the full product.
3/8/2020
ROBERT S. VERIFIED CUSTOMER
Timely professional service.
3/8/2020
Mary Jean. VERIFIED CUSTOMER
Very friendly and he explained the work done to my Sequoia and answered my questions! Love Longo's service department.
3/7/2020
Brandon T. VERIFIED CUSTOMER
Great job, very professional
3/7/2020
Cecil C. VERIFIED CUSTOMER
Extremely satisfied with the service from Francisco Jimenez.
3/7/2020
David S. VERIFIED CUSTOMER
Service is excellent!
3/7/2020
Denise C. VERIFIED CUSTOMER
First time at Toyota of Prosper. Was impressed with the professionalism of the service department. I also appreciated the spacious waiting area with an area in which I could work.
3/7/2020
Stanley M. VERIFIED CUSTOMER
Great service
3/7/2020
HEATHER K. VERIFIED CUSTOMER
Always a quick, pleasant experience every time I bring my truck in. The staff are friendly, efficient and through.
3/7/2020
JENIFFER Z. VERIFIED CUSTOMER
Very helpful and informative
3/7/2020
**** T. VERIFIED CUSTOMER
I assume the work that was done is fine but I had to come back because the cover on my passenger side mirror was missing. It apparently came off on the car wash. Thankfully no one ran it over so it was okay to pop back on. It was just something that someone should’ve noticed before giving my car back. I had a tight schedule today and a second trip to Prosper was not factored in. One of the service reps ran into the running car wash to grab the piece. I wish I could remember his name because that was above and beyond. But, overall, this was not a good first impression.