Matt was great to work with. My car needed balanced and since I didn't receive a call regarding this charge, Matt applied a mail coupon without me promoting. This level of customer service is excellent and exceeds my expectations. It's what companies should do to make things right before customer prompts.
10/16/2019
Kerry P. VERIFIED CUSTOMER
Matt was very helpful. I will be calling him again soon for some further assistance.
10/16/2019
Christopher S. VERIFIED CUSTOMER
When my wife asked what time our Prius would be ready Matt was rude and said he wasn’t given a time when the car should be ready. Our appointment was a drop off in the am and pick up when ready. Poor customer service and attitude by Matt. My son sent me a picture of one of the headlights being out that night. Which was last night 10/14. Please check to see if the multipoint inspection checked the headlight. If you’d like more info please feel free to call my cell.****-****-xxxx thanks. Chris.
10/15/2019
Robert B. VERIFIED CUSTOMER
My usual kudos to all of the folks in the Service Department. I realize that "Uncle Charlie" would take me home and pick me up for my car. But the facilities are pleasant and I don't mind sitting/waiting for a couple of hours while my cars are being serviced.
10/15/2019
Peter R. VERIFIED CUSTOMER
Great service! Quick and love the shuttle
10/15/2019
Tom A. VERIFIED CUSTOMER
Thanks Matt for your first rate service!! You are the best! I also appreciate you trying to recondition the rotors for my Sequoia before having me spend money on new ones! It means a lot to me! That's why I keep coming back! Your service department is first rate and always has been!
Tom A
10/14/2019
Kenneth H. VERIFIED CUSTOMER
Becca was very good at keeping me informed on my service. She is good a explaining everything to me. Thanks
10/13/2019
Christine H. VERIFIED CUSTOMER
The service was quick and Becca was very friendly and helpful.
10/13/2019
Gustavo A. VERIFIED CUSTOMER
Good service like always
10/12/2019
Clay S. VERIFIED CUSTOMER
Professionals
10/12/2019
Kelley P. VERIFIED CUSTOMER
Little Apple Toyota does a great job - I will continue to use them for service of my current Toyota and any follow on vehicles we purchase.
10/12/2019
Kaitlyn K. VERIFIED CUSTOMER
Very personable guy! Very pleased with my experience.
10/11/2019
Michael J. VERIFIED CUSTOMER
Saved me a bunch of money A+
10/11/2019
Christian B. VERIFIED CUSTOMER
Went to start my car and battery was dead, car has been there since Monday.