She presented herself as a very professional and informed service assistant, her demeanor was very professional.
She handled the situation in a knowing and confident manner.
Very pleasant to take to and with easy conversation.
11/15/2018
Allen D. VERIFIED CUSTOMER
Very pleased with the service.
11/15/2018
MERRICK M. VERIFIED CUSTOMER
Michele did a great job, took great care of me and was very helpful
11/15/2018
GALEN A. VERIFIED CUSTOMER
Jeff is the only service professional I will go see at **** Hannah Honda. He is a great communicator and he always does a great job of informing the customers of what’s going on. Jeff is always very acomodating and anticipates the needs of his customers. I could go on and on and on about how great Jeff is at his job. I think everyone that works there should follow his example. Thanks Jeff for being an excellent beacon of service!
11/14/2018
CHARLES P. VERIFIED CUSTOMER
Text feedback while waiting was lacking. 2 hours into my service I asked for estimated time of completion. Reply was "car was in good hands", which did not help with my time planning. 2 hours after that, my car was ready. Disappointing that my car was not washed as in the past, and not offered. No longer available?
11/14/2018
Gay Ann. VERIFIED CUSTOMER
He was helpful and very pleasant to work with. I will request him in the future.
11/14/2018
Tammie V. VERIFIED CUSTOMER
Very courteous. He took time to explain everything to me.
11/14/2018
Frank W. VERIFIED CUSTOMER
Shawn was great- he clearly stated the results of the inspection of my vehicle and followed through on the service I approved. He has always been very professional, friendly and a pleasure to work with.
11/14/2018
Cynthia L. VERIFIED CUSTOMER
Very helpful and kind as well as curtious young man. I very much appreciated him! Austin was wonderful.
Sincerely,
Cynthia L
11/14/2018
John K. VERIFIED CUSTOMER
The tech did not reset the oil sensor. There were dirty footprints in the car. Other dealerships wash our car. Yours did not!
11/14/2018
TERRI K. VERIFIED CUSTOMER
Tyler was wonderful came in for our oil changed he said we needed done. When I ask long he said 2 hour but that wasn't going to work for me. He got me in and out in 1 1/2 hours so I could get across town to pick up my grandkids from preschool. It was very good that he was to get it done on time.
11/14/2018
ADAM W. VERIFIED CUSTOMER
Jerry Reynolds did a fantastic job explaining what needed to be done on our vehicle. He went above and beyond what was expected.
11/14/2018
DEBERA M. VERIFIED CUSTOMER
**** Hannah Service staff were friendly and worked hard to make my experience appreciated and enjoyable. Michelle Arculta major a special effort to meet my experience needs!
11/14/2018
Luanne F. VERIFIED CUSTOMER
Shawn was excellent!
11/14/2018
BRANDON T. VERIFIED CUSTOMER
Very friendly and helpful, as always.
11/14/2018
ROBERT L. VERIFIED CUSTOMER
Great service as always. Hannah folks are top notch.