I will not be bringing my car back to **** Hannah. I waited almost 2 hours at the dealership almost 2 hours and was not notified that my car was ready, then charged $78 for a simple oil change! Terrible communication, and not one apology from the rep. Service quality has gone way down. Very disappointed.
11/11/2018
RANVIR N. VERIFIED CUSTOMER
Solve my problem too outside of getting my oil change! Thank you! That’s why I 3 Honda cars in my garage!
11/11/2018
Deidra C. VERIFIED CUSTOMER
Great
11/11/2018
Gage R. VERIFIED CUSTOMER
The girl who dealt with my service/account was very nice and helpful. I’m not too convinced my problem was fixed but I’m sure it might just take a second.
11/11/2018
KAUH N. VERIFIED CUSTOMER
100% I will come back the next appointment thank
11/11/2018
NORM H. VERIFIED CUSTOMER
Excellent job able to work us in on an emergency with our car. Thanks so much!
11/11/2018
Paul F. VERIFIED CUSTOMER
Another great experience!
11/11/2018
ARLENE H. VERIFIED CUSTOMER
Michele provided superior customer service with good communication and willingness to help with completing an appointment for a detail service and identifying a contractor for a repair on a scraped bumper.The leather install/repair looks great! Thanks for all you did and so cheerfully!
11/11/2018
Aseem A. VERIFIED CUSTOMER
Thanks Che. You provided excellent service.
11/11/2018
Connie L. VERIFIED CUSTOMER
Leslie honored my requests and everything turned out just as I was expecting. **** Hanna Honda’s Service Department is consistently great! ????
11/11/2018
LOIS F. VERIFIED CUSTOMER
Thanks Nick Shawn and Crystal!! ????
Very much appreciated Lois
11/11/2018
CRAIG S. VERIFIED CUSTOMER
Shawn is a pleasure to deal with. He was able to get the work done on my Pilot in spite of the computer foul up with my service appointment.
11/11/2018
Sylvia V. VERIFIED CUSTOMER
Shawn was very kind and helpful. Thank w
11/10/2018
GILLIAN S. VERIFIED CUSTOMER
Always pleasant to work with Che. Thanks.
11/10/2018
PATRICK C. VERIFIED CUSTOMER
Great service.
11/10/2018
Kathy A. VERIFIED CUSTOMER
I was very pleased with Shawn’s customer service.
11/10/2018
Thomas H. VERIFIED CUSTOMER
Jerry was friendly and helpful. Thanks!
11/10/2018
Daniel S. VERIFIED CUSTOMER
Shawn has shown respectful and professional approach . He did an awesome job!
11/10/2018
Elizabeth A. VERIFIED CUSTOMER
Service advisor was great. My service was completed on time and properly. Here is why I wasn’t completely satisfied: while waiting for my vehicle, I sat in the coffee area. A group of sales personnel came into the area and began a very loud conversation about politics. Later on another group of women, also employees, came into the coffee area and were vividly talking about what they do over the weekend, including how drunk they get and how they behave. I found it very oft putting to have these kinds of conversations in a customer space.
11/10/2018
Felicya G. VERIFIED CUSTOMER
Shawn was very detailed and efficient. Great multitasking! I give him 20 out of 10!
F.