David was very helpful and kept me updated on progress on my vehicle repairs.Thanks
1/18/2019
Timothy F. VERIFIED CUSTOMER
I addition to a Missouri inspection which was performed to full satisfaction, I also wanted contact info associated with this vehicle changed from myself and my wife, currently on record, to my son who the title will soon be transferred to. He, not I, should receive all communications regarding this vehicle going forward, as he alone now owns the vehicle. We were told this records update was impossible until opening a new, future service ticket, as the ticket for today’s inspection was already opened, disallowing contact info changes. A most simple and reasonable request, met with ridiculous limitations. Agreed?
1/18/2019
Julie C. VERIFIED CUSTOMER
I have been a very satisfied Crossley customer for many years now. This time, I slipped through the cracks a bit. Vehicle wasn’t done when promised. No call to tell me that. When I called to check on it, they said they would call me back, but didn’t. I’ll be back, because you’ve done a great job for so long, I love your crew, and I’m hoping this was an off day and not a new norm.
1/18/2019
Eric N. VERIFIED CUSTOMER
Quick Lane Team is always great-today included. Ivy helped me today. Fast and thorough!
Thanks!
1/17/2019
Kourtney M. VERIFIED CUSTOMER
Bryan was awesome. He was very attentive and helped us thiugh a difficult situation. Recommend this dealership highly.
1/17/2019
Alexander M. VERIFIED CUSTOMER
Great experience!
1/17/2019
Michael B. VERIFIED CUSTOMER
I remain a loyal customer because of people like Chase. I will request Chase when I return in the future. He was professional, helpful and , most importantly, trustworthy.
1/17/2019
Lemoine L. VERIFIED CUSTOMER
I appreciate the way I was treated from start to finish.We are very happy doing business with Gary Crossley Ford.Ivy and the whole crew are outstanding. Thanks for a job well done.
1/17/2019
James W. VERIFIED CUSTOMER
Valerie was very helpful and knowledgeable. Great service!
1/17/2019
Tammy M. VERIFIED CUSTOMER
Job well done!!!
1/16/2019
David W. VERIFIED CUSTOMER
fair price done quickly
1/16/2019
Heather G. VERIFIED CUSTOMER
Matt was great. He went above and beyond to make sure my concerns were handled. Great job quicklane.
1/16/2019
Cole O. VERIFIED CUSTOMER
Bert was very friendly and professional and truly cared about the issue I was having with my vehicle. Great customer service from him.
1/15/2019
Donna L. VERIFIED CUSTOMER
You guys are the best!
1/15/2019
Aaron R. VERIFIED CUSTOMER
Took my truck in to get both airbags replaced. Dropped it off Sunday night and they called me by 10am Monday morning, with it all ready to go.
1/15/2019
Luc-Onel A. VERIFIED CUSTOMER
Perfect
1/15/2019
Donald E. VERIFIED CUSTOMER
Servuce was done quickly and correctly.
1/15/2019
Jonathan M. VERIFIED CUSTOMER
Thank you I have brought in multiple vehicles for various things issues such as a mechanical inspections and even a time a work truck was driving a little rough. Everytime I leave impressed good job!
1/15/2019
Mark M. VERIFIED CUSTOMER
Call they told come in for a works oil change it would take 1:15 to 1:30 to do it I got there greeted with smile 45 mins later I was leaving all done and happy. Thanks