Melvin was very nice, yet very professional. An asset to your company. I would recommend him to people.
4/21/2018
Kevin O. VERIFIED CUSTOMER
I was very satisfied with the service dept thx .
4/21/2018
Kenny M. VERIFIED CUSTOMER
Every time so far whenever I bring my vehicle in for service Terry does what I ask and I get it back reasonable time
4/21/2018
Crowder T. VERIFIED CUSTOMER
Service was good. Especially considering most of the building is being renovated.
4/20/2018
Jarvis J. VERIFIED CUSTOMER
Speedy service and well satisfied
4/20/2018
Araon W. VERIFIED CUSTOMER
*
4/19/2018
Amanda H. VERIFIED CUSTOMER
He was very nice, professional and informative.
4/19/2018
Carlos A. VERIFIED CUSTOMER
Yes I was happy with the service that was provided and the notifications of the equipment up dates on my truck. Mr. Smiley attended to everything that my truck needed to be done. Again excellent service.
4/19/2018
Lakvina C. VERIFIED CUSTOMER
First off i got one price for my parts and was told it would be ready in 3 days well it turn into two weeks for the parts to come in. then after i paid for that i had to pay for service then i was told after that i had to paid today for something else it’s just to much with Ford y’all have to do better. Melvin was great with me and very helpful but it was to much
4/19/2018
Deborah C. VERIFIED CUSTOMER
Superb job well done by Melvin McElveen!!!
4/17/2018
Gina S. VERIFIED CUSTOMER
Thank you
4/16/2018
Bryant J. VERIFIED CUSTOMER
Service was great, Smiley was very professional and was the first person to greet everyone that entered the building. Other service guys and women was just looking at the computer screen poor customer service as always. I have been to the service department twice and Smiley always was the first to help why others just looked like whatever. This is my second review about the same thing. Smiley was an outstanding guy to work with I’ll be back just because of him.
4/15/2018
Danny R. VERIFIED CUSTOMER
A number of questionable "add-on" items were presented to me for possible extra work, including which was to replace my wiper blades "because the existing ones streaked". I know this not to be true as I had just changed the blades literally the week before. (Funny that this item did not make the final version of those pointed out to me on my receipt.) Also, I had been quoted the price of The Works package to be $29.95 by the Chat Person I communicated with..it wasn't until I got home that I realized I had been charged $39.95. I hope the dealership enjoys the little money made off of me, because it is the last time I will set foot there, no matter what.
4/15/2018
Jason S. VERIFIED CUSTOMER
Amanda was very helpful, and made my recall experience easy
4/15/2018
Magdelena M. VERIFIED CUSTOMER
I brought my car in to have the car alarm system checked out and they give me a quote with 2400 worth of fixing on my car. I brought it to my Trusted mechanic and he couldn’t find anything wrong with my car besides the car alarm. I don’t think this was very professional, honest work. Will not be taking my ford to the dealership again.
4/15/2018
Dean T. VERIFIED CUSTOMER
A GREAT shout of praise to Hollis and the Don Bohn. THANKS.
4/15/2018
Rose A. VERIFIED CUSTOMER
Terry is very thorough when he explains what is happening with my vehicle. Always makes me feel he has my best interest in mind. Always ask for him when I bring my car in for service
4/14/2018
Anika L. VERIFIED CUSTOMER
He let me know what was going on with me car thanks Michael Kriston
4/14/2018
Glynn Z. VERIFIED CUSTOMER
Very kind and super respectful.
4/14/2018
Leroy P. VERIFIED CUSTOMER
Very friendly and professional.
Did all he could to satisfy me as a customer.