As always, Smiley is great and easy to work with. He's up front and clear so I know what to expect. He does what he says he's going to do and that's rare to find.
8/9/2017
Pamela G. VERIFIED CUSTOMER
Ok I'll be glad to fill out survey.
8/9/2017
Sharon T. VERIFIED CUSTOMER
I think the walk way to the waiting room is
Not customer friendly. The build should had
Been turn so your customers would not
Have to walk so far.
8/9/2017
Barbara M. VERIFIED CUSTOMER
Service man extremely polite n kept me informed. My vehicle was ready extremely fast
8/9/2017
Herman D. VERIFIED CUSTOMER
One of the managers was very pleasant and he helped me out with my situation one guy at the service department tried to push me under the rug like my problem wasn't important
8/8/2017
Samantha M. VERIFIED CUSTOMER
Our service agent Terry was very nice and helpful. However, a technician drove our van under the awning and scratch the top well below the paint. Terry had it fixed but when we picked it up the third time, there was white paint over-spray all over the windshield and right side of the car. There was so much, it clogged the drains by the windshield wipers. Again, everyone is very nice but there does not seem to be any quality control before the cars are released to the owners. Add to this, we found a dent in the rear bumper the day after we brought the car home after the first time. We cannot prove it was the dealership, but we think it was likely. All in all, we had the car in 3 times in a month and we are not really all that better off. I hope this helps your processes.
8/8/2017
TRAVIS L. VERIFIED CUSTOMER
Never got called back
8/8/2017
Charles A. VERIFIED CUSTOMER
Excellent service and assistance. Thank you for the fast, efficient and friendly service. I always use Bohn. Charles m. Alewine
8/8/2017
Joseph B. VERIFIED CUSTOMER
Excellent service
8/8/2017
Karl C. VERIFIED CUSTOMER
Convenient,fast,friendly,and a job that gets done the right way
8/6/2017
Maynard A. VERIFIED CUSTOMER
Fast efficient service. Vehicle ready in extremely short period lessened car rental cost.
Was kept advised of all findings. Report card is valuable and appreciated.
8/5/2017
Katherine M. VERIFIED CUSTOMER
Everything was great! Quick, efficient and excellent service.
8/5/2017
Breanna H. VERIFIED CUSTOMER
Andrea was a big help in making my appointment along with smiley and other members
8/5/2017
Gary L. VERIFIED CUSTOMER
The service was great& the are friendly. But it took 7:00 hours just to get my head light light adjusted. To me that was little to long. They did a good job
8/5/2017
John H. VERIFIED CUSTOMER
Hollie Doming was extremely helpful. My automobile is back to normal. It's operating the way it should.