She was very understanding to my situation and she got my car to me before the day she said the day I dropped it off thank you.
1/28/2021
Peter G. VERIFIED CUSTOMER
The people I spoke with in service were all very nice & professional. The new installed transmission seems to work well.
My complaint is that after a 5 week wait to retrieve car... I arrive only to drive away with the CHECK ENGINE Light On!
So I am now back in Las Vegas area and will need to take car to another Kia dealer to see what's up as should have been resolved at Valley Hi.
Anyway... Thank you for all you did do.
All the best, Peter
1/28/2021
Susie D. VERIFIED CUSTOMER
Thanks for the excellent customer service!
1/28/2021
Zacharey D. VERIFIED CUSTOMER
She was polite, thorough, punctual, as well as professional. She answered all of my questions to the best of her ability. Thanks for the simple experience.
1/28/2021
PAULA M. VERIFIED CUSTOMER
I am extremely happy with every aspect of my service, thank you
1/28/2021
Linda V. VERIFIED CUSTOMER
The staff at Valley High Kia are always professional, helpful, and friendly. Thank you!!!
1/28/2021
Tiffany W. VERIFIED CUSTOMER
Andy Wilson always take very good care of me and my Vehicle.
1/28/2021
EDDIE O. VERIFIED CUSTOMER
Greatest dealer customer services Professional crew
1/28/2021
Jaime F. VERIFIED CUSTOMER
Brenda is always so nice & friendly.
1/27/2021
Angelina T. VERIFIED CUSTOMER
So very disappointed with the service department. Never updated and had to go to the dealer since I could not get any answers by phone. Makes me not want to ever purchase another Kia since the service department was so bad. So sad and disappointing
1/27/2021
Mario G. VERIFIED CUSTOMER
Thank you for completing the service. I actually got my car back a day earlier than expected.
1/27/2021
NATHANIEL L. VERIFIED CUSTOMER
Great customer service and very helpful
1/26/2021
ELVIRA L. VERIFIED CUSTOMER
Hi Brenda thank you for everything you told us the car will be ready within 2 hours or less you were very professional thank you for your kindness and everyone else be safe be careful and please wash your hands Brenda thank you again and everybody else have a good day
1/24/2021
Michael D. VERIFIED CUSTOMER
I asked to get my old oil filter back and. To get a oil sample but when I came to pick up the vehicle I was told that mechanic had thrown my old oil filter away,and I was handed a used 8oz water bottle with old oil and traises of water still in the bottle (used water bottles are not the proper item for taking oil samples)(the state law is if a customer request to get the old part that was replaced back when the repairs or services are complete) The other issue the a/c was repaired very will,the cruise control seems to be working very well, tha center console works like it did before.I do have one major concern and that is that my vehicle placed out side for a week exposed to the elements of the wind ,the sand,and other elements with out proper protection.I am very concern about what may have damaged the inside of the engine being exposed to the elements for so long?
1/23/2021
MARY G. VERIFIED CUSTOMER
Did not follow through with your word, twice in one day. Not Stacy, others who represent your business. No need to call.
1/23/2021
ARNULFO G. VERIFIED CUSTOMER
Satisfied and service was fast and so far so good ...hopefully no more problems thanks
1/22/2021
Linda J. VERIFIED CUSTOMER
Brenda did a great job. Very efficient and friendly.
1/22/2021
Karen C. VERIFIED CUSTOMER
Fast, friendly and competent service.
1/22/2021
LORENA A. VERIFIED CUSTOMER
Brenda is always very helpful, and knowledgeable about services provided for every vehicle.
1/22/2021
Cynthia E. VERIFIED CUSTOMER
Love the service team at Valley hi Kia. They are always fast and courteous. Thank again Andy.