Brenda always give us a good service, she always make sure everything is fine with the care before we take her he car, she always makes sure we are happy with the service
2/2/2021
Alma P. VERIFIED CUSTOMER
Brenda always give us a good service, she always make sure everything is fine with the care before we take her he car, she always makes sure we are happy with the service
2/2/2021
Cecilia M. VERIFIED CUSTOMER
Andy is very professional and answered my questions. Good job Andy!!
2/2/2021
Cheryl J. VERIFIED CUSTOMER
I love you guys!!! You always take of me!! My car runs great and Andy was awesome!!! See you next time!!!
2/2/2021
Raymond A. VERIFIED CUSTOMER
Friendly service
2/2/2021
Michael S. VERIFIED CUSTOMER
Service was great did what they could do to help with the problem car was having.
2/2/2021
Richard M. VERIFIED CUSTOMER
Great job
1/31/2021
CHERISS M. VERIFIED CUSTOMER
Andy is awesome thank you for your quality customer service!
1/31/2021
Christina G. VERIFIED CUSTOMER
Brenda is always pleasant when going into Kia, everyone I have came in contact at Kia in Victorville has been awesome and helpful. Brenda kept me updated on my vehicle and I was in and out in a timely manner. Thank you!
1/31/2021
NICOLE M. VERIFIED CUSTOMER
Brenda is the best and very helpful.
1/31/2021
Gretchen B. VERIFIED CUSTOMER
She provided a excellent service to my every concern, She was a professional and efficient customer service advocate and I so glad she was there!
1/31/2021
MATTHEW V. VERIFIED CUSTOMER
First of all, the complete lack of communication from your service members, INCLUDING your service manager Stuart Meyer, was the most unprofessional act of business I’ve ever encountered. While speaking with Stuart of my concerns, he tells me in the midst of the conversation, “I’m not the one who messed your car up so it’s not my fault. I don’t work for Kia, I work for Valley-hi.” I was in complete shock and I have a horrible taste in my mouth about how Valley-hi Kia conducts business. I’ve contacted the dealership numerous times, and have never once been called back about concerns on my warranty claim. I’ve left detailed messages with Stuart Meyer, Stacey Keene, and Andy Wilson on all separate occasions, to end up never getting a call back to fix the situation. I will never buy a Kia again just because of the people you chose to represent your company.
1/30/2021
William H. VERIFIED CUSTOMER
Brenda was awesome! Thank you! Yolanda Helfrich
1/30/2021
LAKEITHA J. VERIFIED CUSTOMER
Brenda went above and beyond....great customer service....
1/30/2021
JAMES A. VERIFIED CUSTOMER
Brenda is amazing like always! Thank you!
1/30/2021
TOMMIE D. VERIFIED CUSTOMER
Perfect as always, thank y’all and we appreciate y’all!!!????????????
1/30/2021
William T. VERIFIED CUSTOMER
Andy and Tina were awesome in getting my appointment scheduled and executed in a timely and professional manner!
1/29/2021
Chinette A. VERIFIED CUSTOMER
I ???? Kia
U guys gave me excellent service dis y'all thing to make sure I had a car..thank u
1/29/2021
Alfred B. VERIFIED CUSTOMER
Great job, friendly and a pro!
1/29/2021
Art H. VERIFIED CUSTOMER
I have received nothing but excellent service when dealing with Brenda. She is definitely an asset to your dealership.