Love this place, Andy Wilson always the to go guy when I go get my car done.
2/6/2021
Yolanda G. VERIFIED CUSTOMER
The team was very helpful and quick. Stacy Keen was the best in answering all my questions.
2/6/2021
Valerie W. VERIFIED CUSTOMER
Yes I was satisfied with Brenda and customer service with Stuart. He was the one that listened to me about the ongoing problem if my car misfiring and was thoughtful enough to provide a rent a car for the 3 days KIA kept my car (second time they kept it for days for the same problem)I was thankful for that! So yes thank you for providing good customer service.
2/5/2021
NICHOLAS B. VERIFIED CUSTOMER
Andy was top notch from beginning to end. Keep him on your team. I will continue to come here no matter what distance for him!
2/5/2021
Linda C. VERIFIED CUSTOMER
The only problem I had is that we had to wait a while I was told an hour maybe an hour and a half and it turned out to two hours and 15 minutes.But everybody’s super nice there I have to admit
2/5/2021
JAMES G. VERIFIED CUSTOMER
She did a excellent job
2/5/2021
Jess S. VERIFIED CUSTOMER
Stacey was very helpful and courtious, thanks.
2/5/2021
Silvia C. VERIFIED CUSTOMER
Appreciate that she came out to talk to me about my sorento.
2/5/2021
Debra W. VERIFIED CUSTOMER
The issue we had with our experience was in no way was Andy's fault. We brought our car in for a voluntary recall, took 4 hours when told an hour and a half 2 tops. As it turned out our car need the part to be replaced Was told should be in Tuesday this week, here we are Thursday with no word from Kia about the part's status. If Kia dealerships are expecting to replace parts for a recall they should have those parts readily available instead of having to inconvenience customers by having to order the part and come come back AGAIN. (having to make arrangements for more unknown hours of inconvenience.) Again Andy was amazing, he's great with customers very professional, kind, great all around.
2/4/2021
Wayne C. VERIFIED CUSTOMER
KIA has always been good to my Husband and I...Thank you
2/4/2021
DON A. VERIFIED CUSTOMER
Andy provided great customer service and was very thorough and provided comprehensive information.
2/4/2021
Pat B. VERIFIED CUSTOMER
Andy Patterson was great as usual. My invoice shows a car wash, which once again was not done. The Assistant Service Manager who took over my case while Andy was out did little to nothing in dealing with my extended warranty. I had to do the work he should have done. The weekend Assistant Service Manager however was quite helpful.
2/4/2021
Jimmy S. VERIFIED CUSTOMER
Stacy was very helpful and very friendly! When I picked up my car I was very pleased with the service!
2/4/2021
Miguel C. VERIFIED CUSTOMER
Great ????
2/3/2021
Cheryl H. VERIFIED CUSTOMER
Friendly, helpful, knowledgeable, excellent service writer, thank you Stacy for managing the repair of our Optima today.
2/3/2021
Raymundo M. VERIFIED CUSTOMER
Andy Wilson is a amazing employee he has always given us the best service he is a very impressive young man we are help we are happy when we go and have him deal with us
2/3/2021
Teresa D. VERIFIED CUSTOMER
Why bother...your service department lacks skills to figure out the problems..nor most likely care
2/3/2021
Stacy G. VERIFIED CUSTOMER
Excellent service thank you
2/3/2021
Floyd B. VERIFIED CUSTOMER
Yes yes yes Thanks YOU All.And to stacy So MUCH.A REALLY NICE PERSON. THANKS AGAIN
2/3/2021
Cathy N. VERIFIED CUSTOMER
She has excellent customer service.
She definitely an asset to your dept.