Jillian is amazing. She provides exceptional customer service and support. She is a blessing to work with at Sutton.
7/19/2025
Johnella J. VERIFIED CUSTOMER
Great service!
7/19/2025
Eric S. VERIFIED CUSTOMER
So far everything seems to be working fine. This was for air conditioning service. Jillian, the service rep that supervised my repair was nice to work with. She kept me informed of findings, options and progress. She even arranged for me to use a loaner car. I am very pleased with the service I received.
7/18/2025
Beatrice P. VERIFIED CUSTOMER
Great customer service
7/18/2025
Zenobia C. VERIFIED CUSTOMER
Melissa is so engaging and caring. When I bring my car in it’s like visiting with an old friend that you’re happy to see. She takes great care of my vehicle and always makes me feel like my time and patronage are valued.
7/18/2025
Shineria M. VERIFIED CUSTOMER
Jillian gives top tier customer service. She explained in detail what my warranty covers and what I could expect to pay. She picked out a loaner car that resembled my car so that I could be comfortable. She then hooked up my phone to the loaner , explained the gears, and auto lights. She replaced the cover on my keys at no cost and found $223 of credit I used towards the charges to fix my car. She let me know immediately when my car was done and she did this all with patience and a smile. Jillian made me feel appreciated !!!
7/18/2025
Raymond N. VERIFIED CUSTOMER
Melissa Service was excellent!!!!❤️
7/18/2025
Carmen B. VERIFIED CUSTOMER
Friendly and helpful with great customer service
7/17/2025
Kristen C. VERIFIED CUSTOMER
He was extremely kind and provided outstanding service!
7/17/2025
Deloris S. VERIFIED CUSTOMER
The service was excellent from the beginning to the end
7/16/2025
Maria W. VERIFIED CUSTOMER
Bryan was very kind and humorous.
7/16/2025
Gloria B. VERIFIED CUSTOMER
Jason is my go to person. He’s knowledgeable and very helpful.
7/16/2025
B T. VERIFIED CUSTOMER
Jason was very professional and provided good service
7/16/2025
Tommy Y. VERIFIED CUSTOMER
Very satisfied
7/16/2025
Shaunese H. VERIFIED CUSTOMER
Brian is always helpful and very thorough in explaining the problem with my vehicle and options. He always provides excellent service! Thanks Bryan!!
7/16/2025
Dominique H. VERIFIED CUSTOMER
I always have a good experience with the Sutton Ford Mobile service and will continue to use. Extremely convenient with professional polite and reliable service technicians.
7/16/2025
Michael N. VERIFIED CUSTOMER
Bryan goes the extra mile for the company & your customers to keep their vehicles running in today’s costly environment… Thank You for all you do…!
7/16/2025
Donna M. VERIFIED CUSTOMER
Wonderful
7/16/2025
Shawn C. VERIFIED CUSTOMER
Melissa was extraordinary with the customer service she exhibited to me. All in the organization should mimic her happy smile and demeanor.
Ford was not able to repair my vehicle at this point in time , but I didn’t care - because her kindness made everything ok.
7/16/2025
Maureen C. VERIFIED CUSTOMER
Gloria provided excellent customer service. She kept me notified of progress. She was pleasant, smiled and made certain to answer my questions.