The service team did an excellent job. I'm well please
7/24/2025
Eletta H. VERIFIED CUSTOMER
Great service thank you
7/24/2025
Thomas L. VERIFIED CUSTOMER
Good service
7/24/2025
Timothy L. VERIFIED CUSTOMER
Awesome service!
7/24/2025
Leimomi H. VERIFIED CUSTOMER
Job Well Done by Jillian
7/24/2025
Steven A. VERIFIED CUSTOMER
I told the service rep that I had a coupon for $59.99 to get The Works service done on my Ford Explorer, but that I had forgotten the coupon at home, he statedc”I’ll take care of you” I understood that that he implied that he would honor the coupon, when I went to close out my bill the coupon discount was not honored. To make matter worse, my tires were not rotated yet The Works service includes that, so in theory I paid for tire rotation and it was not performed. Also, I wasnt given a printout of the multi point inspection done by the mechanic. Terrible experience today.
7/24/2025
Ellene H. VERIFIED CUSTOMER
Associate was very polite and knowledgeable.
7/23/2025
Darryl L. VERIFIED CUSTOMER
Check In was easy, the work was completed in a timely manner, and check out was easy. Bryan was excellent......Great Service!
7/23/2025
Dorothy R. VERIFIED CUSTOMER
Thank you Bryant Jones for your help and assistance with my car.
He explained in details what was wrong and what’s needed to be done to my car.
7/23/2025
Renee B. VERIFIED CUSTOMER
Jillian was very professional and nice.
7/22/2025
Shedrick H. VERIFIED CUSTOMER
Yes we are satisfied the service????
7/22/2025
Anita H. VERIFIED CUSTOMER
Always satisfied. The waiting areas are clean and comfortable.
7/21/2025
William D. VERIFIED CUSTOMER
I appreciate her communication.
7/20/2025
Kisha G. VERIFIED CUSTOMER
Service was quick. I would have loved for my vehicle to have been washed.
7/20/2025
Gabriel W. VERIFIED CUSTOMER
Very helpful and easy to communicate with to understand work to be done.
7/20/2025
Pearl F. VERIFIED CUSTOMER
You provided me with a pick up service while my car was being repaired and a car wash. This was greatly appreciated. Jason gave me good customer service.
7/20/2025
Nicole C. VERIFIED CUSTOMER
I appreciate the frequent call updates regarding the issues with my brand new vehicle
7/19/2025
Aretha W. VERIFIED CUSTOMER
Excellent customer service and a job well done.
7/19/2025
Marguerite V. VERIFIED CUSTOMER
Brian is always courteous and professional and a pleasure to work with. He explained everything that was going on with our car where we could understand what was wrong. There should be more like him in Quick Lane