Always a great experience, Bryan is always great to work with! And he’s bilingual!
5/22/2025
Tonya E. VERIFIED CUSTOMER
Jillian Stanford is always professional
5/22/2025
Jacquelyn D. VERIFIED CUSTOMER
Jillian Stanford is a great service advisor,She's a great person to help you when it comes to your vehicle. Jillian know what it takes to make sure you're aware of what it takes for your vehicle to get the best service that can be done. Thank you for caring.
5/21/2025
Joan F. VERIFIED CUSTOMER
Efficient, pleasant, knowledgeable service. Always get that level of service at Sutton
5/21/2025
Anthony R. VERIFIED CUSTOMER
Jason provided excellent customer service. He was very friendly and polite. However, whom ever cleaned the interior of the truck did a fair/poor job cleaning. For example: the person only partially wiped the dashboard leaving about 25% of the dash surface with dust and there was debris from the trees inside the door cup holders. It's obvious the person did not clean this area of the doors×4 at all. The person did do a good job of vacuuming the carpet
5/21/2025
Chicago Heights. VERIFIED CUSTOMER
Jillian always strives to do her best. I've never had a bad experience with her, just professionalism
5/21/2025
Sharon R. VERIFIED CUSTOMER
My service rep was very professional and highly qualified. Excellent customer service skills, he made me feel important and made sure I was fully aware of the services that were recommended.
5/20/2025
Charlie R. VERIFIED CUSTOMER
The service provided to me was outstanding and I thank Melissa because she always make me feel a valuable customer.
5/20/2025
Al C. VERIFIED CUSTOMER
Gloria was extremely helpful and she is very knowledgeable and has great customer service
5/18/2025
Zenobia C. VERIFIED CUSTOMER
Very pleasant and professional!
5/18/2025
Charles W. VERIFIED CUSTOMER
N/A
5/17/2025
Larry W. VERIFIED CUSTOMER
Very friendly Great Service
5/17/2025
Peter M. VERIFIED CUSTOMER
Ok
5/16/2025
Renee B. VERIFIED CUSTOMER
Bryan convinced me to move my Ford services from Oak Lawn to Matteson. If this is the type of service, U will receive, let Bryan know that “I’m All In.”
5/16/2025
Chris L. VERIFIED CUSTOMER
The best maintenance service in the area.
5/15/2025
Mark M. VERIFIED CUSTOMER
Always a pleasure dealing with Melissa and her team. My family drives over an hour to have vehicles serviced at Sutton. Thank you..
5/15/2025
Telrice . VERIFIED CUSTOMER
I’m unsure if I gave all information provided to Jillian, but I do feel she did a great job. I have a situation that needs to be addressed further.
5/15/2025
University Of. VERIFIED CUSTOMER
Prompt, job well done.
5/15/2025
Alexandra S. VERIFIED CUSTOMER
Jillian was fantastic. She is the definition of customer service. Easily the best experience I have ever had at a car dealership. Every service agent should take notes from the open communication and understanding Jillian provides. Thanks again!