David was an absolute pleasure to deal with. He was very knowledgeable and caring (attentive) while listeneding to the numerous concerns about my vehicle. I will be sure to deal with him again when my vehicle needs servicing.
10/7/2017
Mannie R. VERIFIED CUSTOMER
Did a great job. Always provide great service
10/6/2017
Tasneem G. VERIFIED CUSTOMER
The service was excellent! Thank You!!!
10/6/2017
Jaclyn J. VERIFIED CUSTOMER
It was pleasant and swift!
10/6/2017
Kelley N. VERIFIED CUSTOMER
Great job
10/6/2017
Howard H. VERIFIED CUSTOMER
Keep up the great work! She is a trusted and valuable associate with excellent professional customer service!!!
10/5/2017
Esther J. VERIFIED CUSTOMER
I just appreciate him being very attentive and polite. He answered every question I asked thoroughly. He also assured me that if I chose to wait, I would not have over an hour and he was accurate. Thanks David!
10/5/2017
Regenia B. VERIFIED CUSTOMER
The spot under the spoiler was missed and I had to come back and there still wasn't completely clean
10/5/2017
Kinnie B. VERIFIED CUSTOMER
She professional , pleasant and timely
10/5/2017
James N. VERIFIED CUSTOMER
Dave is an outstanding service manager and everybody at Sutton Ford has an appreciation for their customers certainly I feel that way and I appreciate mr. Sutton that had the fortitude to hire a great man like Davey p because Davey reflects the attitude of mr. Sutton and also I have to mention the outstanding work that your mechanic Clint does he is truly a talented mechanic thank you
10/5/2017
Elliot V. VERIFIED CUSTOMER
She a GREAT person always has. Thank you????????????????????????
10/5/2017
Carla S. VERIFIED CUSTOMER
Bryan is always amazing and helpful
10/5/2017
Annette A. VERIFIED CUSTOMER
Bryan was excellent and has exceptional customer service skills. I will definitely bring my car back versus the dealer I purchased it from.
10/5/2017
Charles T. VERIFIED CUSTOMER
Dave is great always does his job with a smile on his face
10/5/2017
Joel W. VERIFIED CUSTOMER
I requested a oil change which was done. I was offered a car wash and refused. Upon entering my car I noticed black grease all over the car and steering wheel. So I returned to the service desk and requested the wash which was done. Then I noticed the light letting me know it was time for the oil change wasn't reset. I then returned and requested it be reset. It was not a good day...
10/4/2017
Bernice P. VERIFIED CUSTOMER
She was very professional yet courteous and friendly and engaging as well as helpful
10/4/2017
Mark P. VERIFIED CUSTOMER
As always everyone is easy to deal with and very professional
10/4/2017
Jeffrey B. VERIFIED CUSTOMER
Overall experience was very poor and may or may not reflect entirely on Eric. I spoke with multiple people throughout this process. If I remember correctly, Dave & the cashier were the only ones that provided excellent service.
When we connect I would like to discuss the following issues;
-scheduling service date & my request for shuttle service
-notes I provided at time of drop off specific to repairs needed & shuttle service
-multiple calls back & forth on day of service specific to repairs & shuttle service
10/4/2017
Shelia T. VERIFIED CUSTOMER
Mr. Bryan Jones were very helpful and provided expert advice. He is Awesome!
10/4/2017
Stacee J. VERIFIED CUSTOMER
I appreciate Melissa being so helpful in trying to get a price on Autobutlee for me to purchase for my husband's vehicle by saying she'll write a note to my file to ask Latoya about following up with me since I never did receive email of price and agreement to but aurobutler for his 2015 Dodge Durango