Dave gave me excellent, prompt and very professional customer service. He was polite and very easy to talk to. He deserves a raise in my opinion. Great Job!!!!!
10/20/2017
Nia S. VERIFIED CUSTOMER
Excellent, friendly and convenient service. Thank you Jillian!
10/20/2017
Belinda L. VERIFIED CUSTOMER
Jillian Stanford was very pleasant and she has superior customer service skills.
10/20/2017
Fred R. VERIFIED CUSTOMER
Job well done
10/19/2017
Patricia D. VERIFIED CUSTOMER
I DID NOT RECEIVE MY CAR BACK UNTIL 6:45 PM. I RECEIVED A CALL AT 4:50 TO SAY IT WAS READY BUT NO ONE FROM SUTTON PICKED ME UP UNTIL ALMOST 2 HOURS LATER. THIS WAS CAUSE FOR SOME CONCERN BECAUSE WHEN I CALLED TO SEE WHEN I WOULD GET MY CAR, THE ONLY INFORMATION ANYONE COULD GIVE ME WAS THEY WERE VERY BUSY. I KNEW SERVICE HAD CLOSED AT 5 AND I WORRIED THAT THEY WOULD ALL GO HOME WITHOUT COMING TO GET ME.
10/19/2017
Patti K. VERIFIED CUSTOMER
Melissa and the Sutton team of mechanics, shuttle drivers and cashiers do a super job for us. THanks as always,
10/19/2017
Antonia H. VERIFIED CUSTOMER
Very satisfied with the service in general.
10/19/2017
Darlene C. VERIFIED CUSTOMER
I'm so very please with the service Dave provided me. He made sure the service provided to me was correctly done before letti g me walk out. Highly Satisfied!
10/19/2017
Anthony G. VERIFIED CUSTOMER
THe Service was great. No complaints.
10/19/2017
Robert H. VERIFIED CUSTOMER
My car was repaired in a timely fashion and cleaned and vacuumed.
10/19/2017
Mia P. VERIFIED CUSTOMER
Bryan is amazing ! Very sweet and polite ????
10/19/2017
Dwight P. VERIFIED CUSTOMER
Na
10/18/2017
Ricardo D. VERIFIED CUSTOMER
Service with a smile.that's what she brings too the group.always keeping you inform on the status of your vehicle.it's people like this that makes your visit comfortable.kudos to jillard
10/18/2017
Margaret R. VERIFIED CUSTOMER
I originally called Ford to set up an appointment to have recalls done on my vehicle. At which time I was told to bring the vehicle by the following morning. Because I had to work I had my friend drop off my vehicle. I later spoke with Eric by phone. At which time I discussed the issues I was having with my vehicle. At this time he told me I no longer had a warranty on my vehicle. I then told him I did not want any work done that I would just want him to take care of any recalls that were on my vehicle. After I received a text message telling me my car was ready I want to forward. At this time I was told I ordered 260 something dollars for two different diagnoses. I told Eric I was not paying any money because I did not authorize him to do any diagnose nurses on my car I was then told they would waive one of the fees and that I would need $131. Again I refuse to make the payment because I did not authorize the service. The teller told me they were not going to release my vehicle to me. Now Ford is holding my vehicle hostage. And I am forced to pay someone to take me to and from my job while all this drama is taking place.
10/18/2017
Latoya C. VERIFIED CUSTOMER
Great Customer Service!
10/17/2017
Matchmaker Realestate. VERIFIED CUSTOMER
Jillian 's service waa outstanding.
10/17/2017
Anita M. VERIFIED CUSTOMER
Jillian takes care of me every time I bring my car in. Excellent customer service!
10/17/2017
Joan F. VERIFIED CUSTOMER
Jillian is a joy - pleasant and welcoming and super efficient
10/16/2017
Amanda B. VERIFIED CUSTOMER
Bryan and all the other staff members were very friendly and accommodating. I have always had a great experiences at this location, and this one was certainly the best so far.