Thank you for asking however, I am Eric’s wife if you want an accurate comment please change the contact number to his: ****-****-xxxx. He is generally the one to bring in the car. It really would be appreciated.
Why the number doesn’t reflect his number when he’s there I don’t know. I always get the notifications, I’m being disturbed while at work. Please change the number.
Thank you
3/3/2018
Mrs. P. VERIFIED CUSTOMER
I really loved the service I received. He found the problem and fixed it right away. He had gotten my car back when promised.
3/3/2018
Kelly S. VERIFIED CUSTOMER
My car was recalled for the power train that drains the battery. Took my car to service at 7:15 am on Friday 3/2/18. Was told it was fixed. Picked up my car around 4 and went to dinner then was stuck There after dinner because the battery was drained for the second time that week. Very upset my car is a 2017 Ford Fusion and I already missed a day of work because of this problem. I work full time and have limited time off. Don’t your mechanics know what there doing. Had to call AAA to rescue me for the second time after my car was at Ford all day and told the problem wAs fixed. Now I have to go to work and drive my car that car andprey I don’t get stuck again
3/3/2018
Catherine M. VERIFIED CUSTOMER
Brian and JoAnn and entire staff are professional as well as customer focused. You have a great team in the service and cashier departments. It's always a pleasurable visit.
3/3/2018
Laverne F. VERIFIED CUSTOMER
Thank you for providing excellent customer service. It was great experienc.
3/3/2018
Steven D. VERIFIED CUSTOMER
David takes care of my vehicles every time I come in for service.
He's the reason that I come to Sutton Ford for service repairs to my vehicles.
I would definitely recommend Sutton Ford to all my friends and family for their service needs.
3/3/2018
Gloria M. VERIFIED CUSTOMER
Yes he kept me informed on everything very excellent!!!
3/2/2018
Laura G. VERIFIED CUSTOMER
Great service. Thanks
3/2/2018
Suzan S. VERIFIED CUSTOMER
The service that I receive always exceeds my expectations Melissa LeBron it's an excellent employee and one of the reasons I keep coming back. Customer service is everything
3/2/2018
Gregory L. VERIFIED CUSTOMER
Great serviice
3/2/2018
Ralnah E. VERIFIED CUSTOMER
Bryan is very professional communicating with his customers. Bryan ask about what he can do for you. He offers suggestions to you and inform about discounts, etc. for your vehicle. Bryan will keep in touch with you concerning update status on service to your vehicle.
Excellent representative to Ford.
3/1/2018
Lynne S. VERIFIED CUSTOMER
She was extremely kind and accommodating
3/1/2018
Octavia G. VERIFIED CUSTOMER
Professional
3/1/2018
Tene T. VERIFIED CUSTOMER
I had a great experience today! My works service was performed under an hour in the quick lane! Allen was nice and offered good service! I will b back again can't beat the great customer service!
3/1/2018
Ray M. VERIFIED CUSTOMER
I was very satisfied with my experience at Sutton ford. Everything was done the right way on my car and I couldn't be any happier! And also Erik was very professional and he answered all my question. I will be back to you guys soon. Thanks you
3/1/2018
J D. VERIFIED CUSTOMER
Eric is always fantastic.
3/1/2018
Alyssia B. VERIFIED CUSTOMER
All staff were pleasant and took time to explain and answer questions. Vehicle was ready quicker than estimated time.
3/1/2018
Larry P. VERIFIED CUSTOMER
Jillian was very professional . She answered every question i had about bringing my car for a recalled part. She even had my car washed for me .
This world needs more people like her
3/1/2018
Paul H. VERIFIED CUSTOMER
Jill always does a great job! She takes care of all the problems!!
3/1/2018
Paul T. VERIFIED CUSTOMER
Had a 2 year old Interstate battery under warranty. Sutton Ford is an authorized Interstate dealer. I checked with interstate & a warranty claim should have been done. Instead I was charged for a new battery. Why?