The service and the detailed was impeccable they took the time to explain everything I would deathly be taking my car for any future maintenance to this location
2/24/2018
Kenneth L. VERIFIED CUSTOMER
Satisfied Customer
2/24/2018
Charles H. VERIFIED CUSTOMER
Service manager Jillian was excellent and knowledgeable as ever.
Thanks
2/24/2018
Alice L. VERIFIED CUSTOMER
Jillian was amazing, best ever
2/24/2018
Elvis T. VERIFIED CUSTOMER
I was inconvenience by having to reschedule my original appointment from February 9th to the 16th. By doing so my car was not in any condition to drive and I was in convenience that entire week but I was not offered the opportunity to get a rental. So when I did bring my truck in on the 16th I was not able to pick it up because of service was not going to be done until the following Tuesday but yet I was told that my part would have already been there, but it didn't come in until Tuesday the 20th. I was out of town on business working so the rental car that I got now I have to pay extra days for it through no fault of my own because of my work schedule was already a prior commitment.
As a matter of fact I'm submitting in this request while I'm still out of town I won't be returning home until tonight so I'll be picking up my truck Saturday morning.
2/23/2018
Phil S. VERIFIED CUSTOMER
Dave did an excellent job keeping me updated on the status of our car and also what our options were toward a rental car.
Overall great job!
2/23/2018
George B. VERIFIED CUSTOMER
Will pick vehicle up Tomorrow.Hopefully everything will be fine.
2/23/2018
Gwen F. VERIFIED CUSTOMER
Great service!
2/23/2018
Lamont L. VERIFIED CUSTOMER
This dealership has been great for me.
2/23/2018
Tiffany T. VERIFIED CUSTOMER
I was greatly appreciated for my service today
2/23/2018
Rita B. VERIFIED CUSTOMER
I loved the service
2/23/2018
Phyllis C. VERIFIED CUSTOMER
The staff helped me tremendously.
2/22/2018
Annette M. VERIFIED CUSTOMER
Excellent services!
2/22/2018
Daniel W. VERIFIED CUSTOMER
Melissa is an outstanding Service Specialist. Her attention to detail and follow up with her customers is above and beyond expectations. She is an asset to Sutton and the Lincoln brand.
2/22/2018
William B. VERIFIED CUSTOMER
Once again, Melissa did an excellent job handling the service of my vehicle.
2/21/2018
Nina W. VERIFIED CUSTOMER
I had a 4 pm appointment and still had a ridiculously long wait. What was the point of an appointment when my work order was simply placed behind those who arrived before me with or without appointments. My suggestion is to not take appointments if they don't mean anything.
2/21/2018
Tanya T. VERIFIED CUSTOMER
Satisfied
2/21/2018
Phyllis C. VERIFIED CUSTOMER
Theyy r very throug
2/21/2018
Edward D. VERIFIED CUSTOMER
Let me say that Melissa is absolutely wonderful! She took care of me as a customer and made sure that my needs were met while my car was being repaired.