Melissa is the absolute best! She communicates so well and takes such good care of my family.
11/21/2025
Ella T. VERIFIED CUSTOMER
Good. Job
11/20/2025
Karla A. VERIFIED CUSTOMER
Gloria is great at what she does! She provides the best service!!!
11/20/2025
Charlie R. VERIFIED CUSTOMER
My service was outstanding
11/19/2025
Andrea T. VERIFIED CUSTOMER
None
11/19/2025
Olympia Fields. VERIFIED CUSTOMER
Jason is Wonderful, he is very professional and it's a Pleasure to deal with someone that very knowledgeable, nice and fast as he is.
11/19/2025
Edgar W. VERIFIED CUSTOMER
Mr Scott is always helpful. One of the reasons I return. I can ask questions and receive answers that make sense. I have noticed he is kind to everyone who comes in for service. Respectful of elderly clients.
11/19/2025
Jacqueline J. VERIFIED CUSTOMER
He was pleasant and friendly, and helpful
11/19/2025
Margaret K. VERIFIED CUSTOMER
Great customer service! Very professional and helpful.
11/19/2025
Kathleen S. VERIFIED CUSTOMER
Miss Gloria Sellers provided outstanding service during my recent visit to the dealership. She was extremely patient, helpful, and knowledgeable about the entire warranty process. Gloria took the time to walk us through what our warranty covered and what it did not, ensuring we clearly understood every detail. She also informed us about a couple of factory recalls we weren’t aware of, which we greatly appreciated.
This was our first time at this establishment, and it has been the best experience I’ve ever had bringing my vehicle in for service. Gloria’s professionalism and dedication truly set the standard for exceptional customer care.
Respectfully,
Your new customer,
Kathleen S
11/18/2025
Jane C. VERIFIED CUSTOMER
They ordered a part for my car and the part was sent to the wrong vendor. I was there for 3 hours before I was given a uber ride home. Thanks for the ride home and back to pick up my car. That was nice thoughtful of you. Ms Carrington
11/18/2025
Scott G. VERIFIED CUSTOMER
I’m not sure why, but not long after I left the dealership, my low tire air pressure sensor went off. My back two tires had only 28 pounds and the front had 30 and 32. I filled them back up to 36 pounds and am hoping they’ll be OK tomorrow when I leave for work.
11/18/2025
Francisco G. VERIFIED CUSTOMER
Great place for service although the waiting room needs a bit of updating
11/17/2025
Nicole P. VERIFIED CUSTOMER
Bryan was so kind and friendly...very knowledgeable and I loved that he treated each of his clients respectful (I viewed as I sat and waited on my car). One of the best service interactions I've had in a longtime.
11/16/2025
Kaylon S. VERIFIED CUSTOMER
I came in with a 8:00 am appointment and was told that they were first come first serve. I had 4 people ahead of me without appointments who were seen. At8:55 I asked for my keys as I noticed a vehicle had been taken back and one oil change had been done but I was still there for an issue with a singular tire. In my time there I reached out to several other ford service centers who responded that THEY COULD NOT GURANTEE A WAIT TIME DO TO ALREADY SCHEDULED APPOINTMENTS. When I asked for my keys I was told my car was almost finished and I informed the service advisor that my car was still outside parked. He confirmed I drove a different ford model than I arrived in. I found that troubling as this is the person I HANDED MY KEYS TO. This experience has quite literally made me travel farther to another dealership that immediately found me an appointment and had my vehicle back to me and washed within 45 minutes.
11/16/2025
Sheldon B. VERIFIED CUSTOMER
Bryan provided clear information and timely recommendations about my vehicle. This allowed me to make an informed decision about which repairs to pursue. Brian was dedicated and stayed late to ensure that my vehicles’ repairs were completed.
11/16/2025
Walter C. VERIFIED CUSTOMER
Jason was courteous and helpful.
11/15/2025
Carroll Express. VERIFIED CUSTOMER
Great work, thank you again for all your help with our truck Melissa!