She is very knowledgeable and able to explain what is needed. She is very pleasant.
2/24/2022
Sybil P. VERIFIED CUSTOMER
Jillian Stanford is truly a valuable asset to Sutton Ford. Always professional, pleasant, she speaks to you and not at you and she listens. I wasn't overly enthusiastic about Quick Lane initially however, because of Jillian, I've become a Quick Lane convert!
2/24/2022
Rinell R. VERIFIED CUSTOMER
Jessica was very professional and knowledgeable when I asked specific questions. She went above and beyond to care for service needs. Thanks again.
2/24/2022
Brenda F. VERIFIED CUSTOMER
Jessica Harris is a very courteous and professional person. She answered any questions that I had and her mannerisms are exceptional. Just like Jamie and Jillian whom I normally deal with and who are equally great! Jessica offered the same level of customer service which was very much appreciated. Hopefully, Sutton realizes that these quick lane employees offer great customer service on a scale that this dealership can be proud of.
2/24/2022
Brian T. VERIFIED CUSTOMER
Great service every vist. Friendly people in the quick lane department,who take the time to keep you informed and knowledgeable about your service.
2/23/2022
Edward M. VERIFIED CUSTOMER
He was very nice to deal with and kept me up to date on truck.they had to order part but he set me up with appointment and they got my truck done Ina descent about of time
Thank you
2/23/2022
Joseph B. VERIFIED CUSTOMER
Jamie took excellent care of me. Great job.
2/23/2022
Kianna P. VERIFIED CUSTOMER
Melissa was amazing!
2/23/2022
Ladonna T. VERIFIED CUSTOMER
I love Jillian and am always leary when I get someone else,but he was extremely pleasant ??.
2/22/2022
Barbara J. VERIFIED CUSTOMER
Jillian is ALWAYS pleasant and professional. I look forward to her taking care of me each time that I come to Sutton Ford.
2/22/2022
Lashawn S. VERIFIED CUSTOMER
Jullian is a very helpful and professional service person. She always greets me with a smile and a thank you.
2/22/2022
Vera B. VERIFIED CUSTOMER
Great job but please invest in more comfortable chairs in the waiting room. Also please add a snack machine. Thank you.
2/22/2022
Willie Q. VERIFIED CUSTOMER
Melissa did a great job made more difficult by lack of staff. My Ford extended service contract worked well by keeping my cost down to only a deductible. My auto continues to be defendable thru years of use but I wish ed there would be a computer warning for water pump issues. Thanks
2/21/2022
Jeremy M. VERIFIED CUSTOMER
Great service
2/20/2022
Victor J. VERIFIED CUSTOMER
Excellent service experience
2/19/2022
Laverne F. VERIFIED CUSTOMER
Jillian was very polite,an she explained everything that they were going to do, an she also kept me in the loop. It was a pleasure to speak with her.
2/19/2022
Patrick R. VERIFIED CUSTOMER
Jessica was great, very knowledgeable and helpful. Explained the process and was accurate with the wait time.