No problem service was fantastic as always that’s why I keep coming back
1/8/2023
Anthony S. VERIFIED CUSTOMER
The reason my car was in the shop is because my rear caliper fell off. I had the rear brakes done at sutton first in March of 2022 and apparently the drivers side rear caliper wasn't torqued properly causing the caliper to fall off. I am not at all happy with sutton ford.
1/8/2023
Geoffrey W. VERIFIED CUSTOMER
This Saturday my car exploded, from some issue after I got the car back
1/8/2023
Shanteria D. VERIFIED CUSTOMER
Made sure I was taken care of and good. Provided great customer service.
1/7/2023
Robert D. VERIFIED CUSTOMER
Well pleased
1/7/2023
Susan T. VERIFIED CUSTOMER
Eric was super informative and communicated everything with me.
1/7/2023
Steven C. VERIFIED CUSTOMER
My driver side seat belt STILL DOES NOT WORK. I could not discuss with Erik because he was gone for the weekend. I can’t drive my car, because this is a safety issue. I am very upset because I have appointments scheduled for next week and can’t drive my car.
1/7/2023
Sonja A. VERIFIED CUSTOMER
Vehicle looks awesome thank you
1/7/2023
Donna M. VERIFIED CUSTOMER
Jessica does a great job of explaining things and keeping in touch.
1/7/2023
Fidaaa Z. VERIFIED CUSTOMER
Jason went above and beyond to fix a situation and he gained my trust that I'm in good hands and that he's a man of his work, he turned my frown into a smile, thanks ????
1/7/2023
Francine A. VERIFIED CUSTOMER
He was knowledgeable and presented very pleasant.
1/7/2023
Annette H. VERIFIED CUSTOMER
Jessica was very interested in my questions and answered them right away. I am coming back for The Works.
1/7/2023
Tania T. VERIFIED CUSTOMER
Jessica was awesome. Greeted everyone with a smile and how can I help you. She and the manager worked on assisting me getting a service done in the other tech part is service. Jessica always checked in and gave me updates. I continue to go to Sutton Ford while living in the city, because the customer service has always been top notch as well I know the maintenance of my car is actually being done, unlike my experience in the city. I will continue to be a loyal customer. Jessica Rocks !!!
1/7/2023
Lester T. VERIFIED CUSTOMER
One word sums it all up....PHENOMENAL!!!!!
Nothing else needs to be said!
1/6/2023
Marcus M. VERIFIED CUSTOMER
Melissa was great and helped me out alot.
1/6/2023
Helen J. VERIFIED CUSTOMER
Jessica was friendly and kept me current on work being done.
1/6/2023
Barbara C. VERIFIED CUSTOMER
Jessica was very professional, efficient and friendly.
1/6/2023
Jereece B. VERIFIED CUSTOMER
Melissa warmly greeted me. She made me feel that I knew what I was talking about was a legitimate situation and needed to be addressed. She was well aware of the fact that my car had a recall she got me in quickly, and was always professional and courteous.
1/5/2023
David W. VERIFIED CUSTOMER
The car looks great & everything was done as asked