Freedom Honda Auto Repair Service

Your service is always excellent.

Great job

Alex first told me the charge would be $60. When I mentioned our service plan, she revisited her computer and discovered it after a couple of screen changes. Would a less aware customer have been overcharged due to her oversight? The experience left me uncomfortable.

Service was great!

It was prompt and well done!

Marty was very polite and professional. He represents the Honda company with integrity.

My third visit in the last 45 days and the staff is professional and always willing to assist. Maintenance personnel do a great job with the inspection of the vehicles.

Alexandra was courteous and professional- thank you

She was very friendly and went above to meet my needs and concerns

Fast, courteous, competent.

Service was clearly explained and taken care of promptly. Had enough updates

The service advisor who checked me in, the woman, was great. She acknowledged me and directed me on where to go. The man that checked me out after the service was finished did not even look up at me or acknowledge that I was standing there at all. It became clear to me that he was working on my stuff when he looked up after a few minutes and said my name. He had the price incorrect, I was quoted $240 for an oil change and coolant flush, which is quite high, and I had the 25% off coupon. The final price was $208. After some quick math, I recognized this couldn't be correct and questioned the price. He stated there were supply charges or something like that. Then he looked at something and walked away without really saying anything. He went to an office nearby and another few minutes came back with a price of approximately $180. I thanked him for checking. Overall, I know this coronavirus time is stressful for all. I am a nurse and understand that anyone facing the public daily is probably a little scared and stressed. However, I feel that the communication and friendliness could have been much better. Simple things like looking up from the computer and saying "just a moment please" to acknowledge I was standing there, goes a long way. Also, everyone really should be wearing a mask during these times. Especially individuals who are interacting with the public. Thank you for continuing to be available to maintain my vehicle during these times.

Excellent service and all employees were very nice. I will be back.

Thank you for taking care of my car. So quickly especially during ‘this scary time

Everyone was very friendly and helpful. Everything from scheduling my appointment to completing the service was excellent

Cleared things up I had questions on from Chris the manager. Thank you!

Gold winning crew

Chris was very kind and helpful. He provided great communication throughout. I felt they looked into the car's issues and we're above fair in cost for their services. I always have good service and that is why I bring my car back over and over. Thank you.

They have taken great care of us since we started going there.

Appreciated Marty's communication & follow up. Thank you!