Was understanding about only being able to pay for most important repairs at this time. Otherwise provided detailed information about the unexpected need for oil pump seal repairs.
1/11/2020
Hal W. VERIFIED CUSTOMER
Super service from one of the very best service managers at Freedom. Not exactly sure (but I can take a guess or two) why Freedom has quite a turnover in service managers??? However, I have been going to Danny Broughton and Marty for my service needs and they are both excellent representatives of your company. Will continue as long as they are employed at Freedom.
1/11/2020
Latthew B. VERIFIED CUSTOMER
They had my name wrong the entire time and their call did not go through nor did they reply to my text messages. Still might be back because I need mechanic help that I can trust.
1/11/2020
Jody R. VERIFIED CUSTOMER
I have known Marty Stinett for many years when he was with Hyundai. I followed him to your dealership because he is such a great guy. He has always treated me extremely well and I am grateful for his service, help, and knowledge!! He even saved me this time by not having my rear wheel fall off!!!
1/11/2020
Sharon B. VERIFIED CUSTOMER
Marty and Daniel did great jobs. The car was ready sooner than expected. However, was disappointed to learn management has made a decision to not provide the courtesy shuttle further than 10 miles to shuttle an auto owner to their home and back. So in the future, I will need to make arrangements for someone to pick me up and take me back once my service is completed. This was a complimentary service and should be continued for all your auto owners who elect to have their service completed at Freedom Honda.
1/11/2020
Rick M. VERIFIED CUSTOMER
Great service experience today.
1/11/2020
Jeremy C. VERIFIED CUSTOMER
Danny Broughton and Jeff Buckham were and always have been so wonderful to work with. Jeff is thorough and incredibly skilled and completed the labor faster than expected and with exceptional results. Danny was kind and professional and went the extra mile and every step to make sure my needs were met.
1/10/2020
Jonathan R. VERIFIED CUSTOMER
Marty is amazing.
1/10/2020
Eric K. VERIFIED CUSTOMER
Total price not clear on estimate as no total specified
1/10/2020
Angela L. VERIFIED CUSTOMER
Michael was very helpful and answered all my questions. Great customer service Michael!! As a senior I appreciate your help. ????????
1/10/2020
Michelle B. VERIFIED CUSTOMER
Michael was friendly, helpful, professional and honest. It was the best experience I have had at Freedom Honda. I look forward to working with him again for my Hondas maintenance needs.
1/10/2020
Wanda C. VERIFIED CUSTOMER
My service person was very good
1/10/2020
Adria L. VERIFIED CUSTOMER
Car was a few days out of warranty and that should have been honored on a car with such low miles.
1/10/2020
Sherry N. VERIFIED CUSTOMER
We think Danny is the best service rep ever!
We always feel he is honest and answers any questions we have. He is very customer service oriented. He always makes sure we understand what has been done for service on our vehicle and what needs to be done for furture service. Danny is the best!
1/9/2020
Chris S. VERIFIED CUSTOMER
Thank you!!!
1/9/2020
Ron S. VERIFIED CUSTOMER
Mike was great and explained everything.
1/9/2020
James B. VERIFIED CUSTOMER
Another excellent visit for service
1/9/2020
Brian L. VERIFIED CUSTOMER
Great experience, thanks!
1/9/2020
Hal W. VERIFIED CUSTOMER
Marty is an excellent service advisor who tries his best to make sure his customers are informed and happy. Work was done quickly and he made every effort to contact me even though I inadvertently left my cellphone in the car. He is a credit to your dealership.