Kevin was great to work with! Very professional and knowledgeable.
1/15/2020
Louise S. VERIFIED CUSTOMER
Marty was incredible.
1/15/2020
John H. VERIFIED CUSTOMER
Alexandra and Diana were great to deal with and when the techies were finished....there werent any spare parts leftover. Ha..very satisfied,!!
1/14/2020
Vincent E. VERIFIED CUSTOMER
Great service by all much appreciated. Thank you all very much.
1/14/2020
Anna W. VERIFIED CUSTOMER
Michael is a great asset to Freedom Honda! Whenever I need service I will always ask for Michael Tolmich!
1/14/2020
Jeremy E. VERIFIED CUSTOMER
Excellent service
1/14/2020
Lisa A. VERIFIED CUSTOMER
Great service from start to finish.
1/14/2020
Jasmine D. VERIFIED CUSTOMER
I actually feel like I should say I had a great experience, because I want the reps to feel appreciated. I had a broken lock on my door and brought it in to fix only to find that I needed to buy a part I can’t afford right now. My door was put back together in a way that completely disabled the locking mechanism in the problem door, so I had to come back for an additional visit. I basically paid $160 and needed 2 visits to only find out I have an expensive problem. For my budget, that’s an expensive ticket for not being able to resolve the issue with my door.
The customer service quality from everyone was great, though. Everyone I interacted with is well trained in customer service. They really did a great job at saying what needed to be said to make me feel well cared for. I appreciate the effort put forth but I feel like my overall experience was mediocre specifically because I’m still at square one with my problem, and $160 poorer. It’s ok, not every experience can be great, but it turned out way better than if I would’ve tried to do it myself and I think that is the point of paying a service department to take care of a car problem.
1/13/2020
Cecil C. VERIFIED CUSTOMER
Very professional comforting very friendly
1/13/2020
Mark J. VERIFIED CUSTOMER
Danny is the epitome of an Outstanding Service Writer. He is a person of integrity who puts the customer first. If he has the time slot for an unexpected repair he will advise, but if it’s really full for the day he will tell you so you don’t waste your time. Truly a sincere pleasure to work with him these past 9 years.
1/13/2020
Corey K. VERIFIED CUSTOMER
The entire team did a great job - Alex was terrific at the front of the line. We appreciate everyone's professionalism.
Corey K
1/12/2020
John M. VERIFIED CUSTOMER
Alexandra was wonderful
1/12/2020
Todd G. VERIFIED CUSTOMER
Danny always does a great job and takes good care of us. He is a strong reason why we keep coming back to Freedom Honda!
1/12/2020
Paul M. VERIFIED CUSTOMER
Danny is the best - communications, care and compentacy!
1/12/2020
Joey M. VERIFIED CUSTOMER
Great customer service....one of the best I've had
1/12/2020
Angela S. VERIFIED CUSTOMER
Kevin has helped me a number of times now, and each instance was a positive, courteous experience. Thank you.
1/12/2020
Ramesh K. VERIFIED CUSTOMER
Excellent service.
1/11/2020
Patricia S. VERIFIED CUSTOMER
Thank you for your help with my car.
I appreciate it and I am grateful for the
wonderful way me and my daughter were treated.