Always a pleasure ! Everyone involved is at the highest level . Best service always. Really !
2/6/2020
Jennifer W. VERIFIED CUSTOMER
I was very satisfied with Alexandra’s help. She was very kind and helpful. Very pleasant and happy personality
2/6/2020
Adria L. VERIFIED CUSTOMER
I took my car in and told them that the code Bago had given me was for the catalytic converter. Honda then instructed me that it was not that code that it was the oil plug. They change that for around $350 and within two days the same error message came on and it was in fact my Cadillac converter I expect a refund back due to the air on Hondas part
2/5/2020
Cody D. VERIFIED CUSTOMER
Alexandra Dickerhoff is amazing. Will be requesting that she is my service advisor every time I come in.
2/5/2020
Candice C. VERIFIED CUSTOMER
Alexandria very friendly and efficient.
2/5/2020
Jerome W. VERIFIED CUSTOMER
Marty listened to my requests and processed my voucher/coupon without giving me grief. He explained the potential need for future maintenance without trying to sell me or scare me into something. Established a level of trust I hadn’t always had with previous experiences at this service department
2/5/2020
Don J. VERIFIED CUSTOMER
I’m very happy with the service I received from Alex and Freedom Honda.
2/5/2020
Michael M. VERIFIED CUSTOMER
They helped me troubleshoot the issue over the phone so I could get my car there.
2/5/2020
Ted S. VERIFIED CUSTOMER
Thank you
2/5/2020
Ronald W. VERIFIED CUSTOMER
Explained what was going to be done and the amount of time it would take and it was done accordingly. Good job.
2/4/2020
Barbara J. VERIFIED CUSTOMER
Kevin took the time to HEAR my concerns after the service was completed and
make a game plan that resolved them. Thanks!
2/4/2020
Jodean B. VERIFIED CUSTOMER
Very good service!! Good feedback .
2/4/2020
Chenenna S. VERIFIED CUSTOMER
Fixed headlight so now I can see
2/4/2020
Holly H. VERIFIED CUSTOMER
Excellent service. Marty took care of me, fixed my tire and washed my car, got me out on time. Thank you!
2/4/2020
Linh T. VERIFIED CUSTOMER
My experience started with the technician did not reset my maintenance reminder/light and he didn’t seem to know how to. Which meant I paid for an expertise rate but get a non expertise service and my battery was said to be checked but not cleaned. Corrosion is all over the positive end.
2/2/2020
Meg F. VERIFIED CUSTOMER
Thank you, Alexandra.
2/2/2020
Hariharan S. VERIFIED CUSTOMER
Outstanding service
2/2/2020
Seantia M. VERIFIED CUSTOMER
Andrew was amazing. I did have a bit of a wait trying to get help but out of everyone working in that area at the time Andrew was the only one who acknowledged me. Working in customer myself up until today I didnt realize how important just letting someone know you would be with them in just a few could mean. Good job Andrew.
2/2/2020
John D. VERIFIED CUSTOMER
Kevin was tremendous. I am traveling throughout the southwest and my driver seat belt latch failed. Kevin was able to work with his mechanics to swap a part from another car to cave me three days in travel time. This was amazing. I’ll never forget this consideration. It prevented me from traveling without a seat belt. This released a tremendous **** in my travel . It doesn’t get any better than this