Eliseo was super professional. I was totally impressed with him. Best service person in all of the years I have been at RAB which is a very long time. He is definitely worthy of a management position.
3/19/2019
Kimberly L. VERIFIED CUSTOMER
Thank you so much much!
3/17/2019
Joan V. VERIFIED CUSTOMER
Mark is professional, efficient and personable.
3/16/2019
Schuman T. VERIFIED CUSTOMER
Tony is very nice & friendly
3/16/2019
Sabra W. VERIFIED CUSTOMER
Angelo is an excellent communicator!
3/16/2019
John P. VERIFIED CUSTOMER
Tony is the best. Pro.
3/16/2019
MICHAEL D. VERIFIED CUSTOMER
Superior!!
3/16/2019
Belle C. VERIFIED CUSTOMER
Steven was very patient in explaining my car’s condition. Service is excellent.
3/16/2019
MARTINA T. VERIFIED CUSTOMER
I’ve been satisfied with Tony Danai ever since you hired him.
A valuable asset for your team ????????????
3/16/2019
Cecily C. VERIFIED CUSTOMER
Eliseo is the reason I come to Mercedes of Marin. He is professional, friendly and thorough. I feel like I am been taken care of, not advantage of. I have enjoyed been a customer here for 15 years. My next chapter in life is an Airstream and I am selling my car and traveling cross country for the next year or so. If I settle back in the Bay Area, I am sure I will come back to a Mercedes If Marin. Great service!!!
3/16/2019
Linda V. VERIFIED CUSTOMER
great job
3/15/2019
Shihying C. VERIFIED CUSTOMER
Eliseo has a positive attitude, and very thorough.
3/15/2019
Ryan B. VERIFIED CUSTOMER
Mark was very pleasant and engaging as was the driver and I think his name is Tim but I’m not sure.
3/15/2019
Kiu P. VERIFIED CUSTOMER
Best service ever!
Eliseo is fantastic as always.
3/15/2019
Scott H. VERIFIED CUSTOMER
Eliseo is a true professional and I’m always glad to see he’s helping me.
3/15/2019
Diane B. VERIFIED CUSTOMER
Tony is great- listens, responds, communicaties fully.
3/15/2019
Fred A. VERIFIED CUSTOMER
All was good. I would have appreciated a status report sometime around mid afternoon.
3/15/2019
Karla R. VERIFIED CUSTOMER
He is amazing and great follow up. Fantastic service
3/15/2019
Liliana S. VERIFIED CUSTOMER
Excellent customer service overall!
3/15/2019
Shana L. VERIFIED CUSTOMER
Angelo was very nice and great to work with, easy to get a hold of. I was Surprised that by 3:00pm they had not even started the detailing and sealing of my seats that I was Primarily there for. Knowing that takes 4 hours as I was Told at 9:30am I would Have thought that would have been first. The latch on the trunk was a minor problem to me and I said That at drop off. Unfortunately I was Not able to get the sealing done because I needed my car back that evening and had not expected this go into the next morning. So I will Have to bring the car back. Just as an additional side note and I understand This part can be hard but I dropped Off a GLS 450 so obviously I have A bigger car for a reason. I was Given as a loaner a tiny sport car that I could Barely get the car seat in. Just a note that it might be nice to be given a similar size car to what you drop off. Maybe this already is what you guys try to do and today this was all that was left. I really Do appreciate the loaner so it’s not a complaint as much as a suggestion. Thanks so much!