Eliseo is one of the main reasons I continue to purchase MBZ's through your company. I am currently on my 5th MBZ and Eliseo has been my service rep for all of my cars. The cars are great, but so is Eliseo! Having a service rep that I trust completely and know will take good care of me is just as important as having a nice car, if not more so.
3/27/2019
Jeff L. VERIFIED CUSTOMER
The entire process seemed oriented towards maximizing the cost to me (the client) and minimizing your performance. Attempts at UP chargers, poor communication and general overall poor service are my conclusions. Bait and switch outrageous labor charges etc
3/27/2019
Benjamin R. VERIFIED CUSTOMER
Enjoyed working with Noah and she did extra to make sure I had all of my questions answered.
3/27/2019
John H. VERIFIED CUSTOMER
Very good thank you.
3/27/2019
Jeffrey K. VERIFIED CUSTOMER
Steven is passionate about cars in general. He is personable,
knowledgeable, enthusiastic, and attentive. I enjoyed is
Perspective on the AMG I purchased. I would continue to
Request him on all future services.
3/27/2019
Theodore L. VERIFIED CUSTOMER
Eliseo is terrific. He is very knowledgeable and had helped me over many years. Give him a big bonus
3/27/2019
Payam B. VERIFIED CUSTOMER
As an old customer of MB,leaseed/ bought more that 12 Mercedes Benz in past 10 years , I would say we need more people like Toney in MB dealerships.
Very friendly , professional and he knows his job.
3/27/2019
JEANNIE K. VERIFIED CUSTOMER
I always enjoy having Eliseo as my service advisor!!He gets the job done with a nice attitude to match!
3/27/2019
Will G. VERIFIED CUSTOMER
Tony is one of the reasons I continue to bring my car to MB of Marin service. He is professional and courteous and keeps us well informed on the status of our service.
3/26/2019
John G. VERIFIED CUSTOMER
Very nice customer interactikn
3/26/2019
Marina A. VERIFIED CUSTOMER
It was professional, prompt and fast. Thank you
3/25/2019
Lisa C. VERIFIED CUSTOMER
5 star customer service from Eliseo, as always. I'm a very grateful loyal customer.
3/24/2019
Patti M. VERIFIED CUSTOMER
Tony is great!! Very helpful and thorough.
3/24/2019
Jeffrey H. VERIFIED CUSTOMER
Anthony was very thorough in explaining the service. Let me know in a timely manner when my car was ready. Very satisfied.
3/24/2019
Richard S. VERIFIED CUSTOMER
Very professional
Fixed my car problem
3/24/2019
Daryl S. VERIFIED CUSTOMER
I am still waiting for the $150 coupon you sent me to be allowed. Traci has been completely unresponsive.
Please call me to resolve the issue.
****-****-xxxx
Daryl
3/23/2019
Shirley P. VERIFIED CUSTOMER
His service level is a 20 on a scale of 10
3/23/2019
Daniel L. VERIFIED CUSTOMER
Very seamless experience.
3/23/2019
Thaminda R. VERIFIED CUSTOMER
Eliseo always provides 5-star service. Very happy working with Eliseo.