Tony was conscientious about the cost of repair for me as it was above $3290. So he worked out the best way to repair without bankrupting me
6/13/2019
Peter S. VERIFIED CUSTOMER
Again, thanks so much for everything....
you are a delight.
6/13/2019
Rick M. VERIFIED CUSTOMER
Traci was great. Pleasant to work with and a fine personality. Very pleased with all aspects of your service.
6/13/2019
Lisa L. VERIFIED CUSTOMER
As always, working with Eliseo, I find him competent and knowledgeable. I am so appreciative of the time he takes to thoroughly explain what repairs are recommended and answers my questions with care and concern. I hope his time spent with me is also valued by MB management. It is not excessive, it is what builds my confidence in the dealership.
6/13/2019
Louis M. VERIFIED CUSTOMER
My experience with Steven was a pleasant one. He was thorough in explaining the services that were required.
6/12/2019
Rose Marie. VERIFIED CUSTOMER
She was very professional , and kept me updated with the
Service of my car. She was delightful.
6/12/2019
Margritha F. VERIFIED CUSTOMER
Tracy was very helpful and terrific!
She represents Mercedes well’
Thanks
Margritha F
6/12/2019
Robin G. VERIFIED CUSTOMER
He was good at addressing the concerns from a previous service experience and the current reason we were there but did not provide follow up information about further necessary service.
6/12/2019
Robert H. VERIFIED CUSTOMER
Steve was very diligent and friendly
6/12/2019
DIANE G. VERIFIED CUSTOMER
Tony provides a very thorough explanation on the repairs that were needed on my car.
6/11/2019
John F. VERIFIED CUSTOMER
Eliseo is the BEST ????
Professional
Courteous
Genuine
It is a pleasure to work with him and the ability to have a consistent individual each visit is what is so important about good customer service.
Also want to thank and recognize Robert for all his help over the years with the loaner car process. Super.
Sincerely,
Kathleen Perka Forf
6/11/2019
Erik S. VERIFIED CUSTOMER
Elisio ws excellent
6/11/2019
Marilyn O. VERIFIED CUSTOMER
The best
6/11/2019
Robert J. VERIFIED CUSTOMER
Everything went great
6/10/2019
Colette T. VERIFIED CUSTOMER
Update on car came at 6:30 pm
Car returned at audio .unaccesible
Clock off
Why bring to MB if ther is no attention to detail
6/9/2019
Judith C. VERIFIED CUSTOMER
Tony always goes over any problem I have and once the service is completed he reviews everything with me as I don't "car speak". I am very satisfied with his interaction. He represents the quality I expect from Mercedes.
6/9/2019
Michael F. VERIFIED CUSTOMER
Excellent service!
6/9/2019
Alan P. VERIFIED CUSTOMER
Eliseo is very professional and knowledgeable. I am pleased to have him as my service advisor.