Mark’s been my Service Advisor for years &”he’s the best”! Mark’s always accommodating & efficient, he’s so nice & quite simply Mark has always been a real pleasure to do business with at MBZ. Thanks Mark !! Lucky MBZ !! Thanks MBZ too !! Pamela S
6/22/2019
Kathleen R. VERIFIED CUSTOMER
Tony was great. Very thorough and helped me get a discount on some of the service. I appreciate his personal care.
6/22/2019
Meghan K. VERIFIED CUSTOMER
Tony is always a great help.
6/22/2019
Ann T. VERIFIED CUSTOMER
Traci was over the top helpful, charming, and reassuring. Warm and knowledgeable.
Thank you. Ann T
6/21/2019
CHRISTINE C. VERIFIED CUSTOMER
Traci was great I look forward to working with her in the future.
6/21/2019
MICHELE L. VERIFIED CUSTOMER
Mark G is always great! Very pleasant and very helpful always.
Where the dealership can improve is in answering the phones. Every time I call I go through a loop of selections, only to get another recording saying everyone is busy and to be put on hold is a bit frustrating. Consider having a dedicated operator answering the phones who can forward a call . Sometimes we just want to leave a message for our service advisor and this could save so much time. Thank you
6/21/2019
Kimberly H. VERIFIED CUSTOMER
Traci is awesome, she the best.
6/21/2019
Dorothy C. VERIFIED CUSTOMER
Thank you tony, always a good experience ????????
6/21/2019
James R. VERIFIED CUSTOMER
Car was not ready when I was told to come pick it up. Something about washing it a second time. Long wait.
6/21/2019
Margritha F. VERIFIED CUSTOMER
Great service, good manners and personality.
Helpful and friendly. Thanks!!
Margritha F
6/21/2019
Lambert N. VERIFIED CUSTOMER
Pleasant surroundings. Friendly and competent staff.
6/21/2019
Sancia S. VERIFIED CUSTOMER
I absolutely adored Traci! She was courteous, prompt & awesome!
6/21/2019
Joe L. VERIFIED CUSTOMER
Best service and returned a clean car
Thank You
6/21/2019
Lenora K. VERIFIED CUSTOMER
ELISEO IS A PLEASURE TO WORK WITH. HE IS KNOWLEDGEABLE,EFFICIENT PERSONABLE AND BEST OF ALL COMMUNICATES AND FOLLOWS UP!
WENT IN FOR A DETACHED PART REPLACEMENT /REPAIR
GOT MY PHONE RE- PAIRED,EASY HANDOFF TO PARTNER VENDOR AND... DISCOVERY OF A COMPROMISED MOTOR MOUNT
6/20/2019
Parsa N. VERIFIED CUSTOMER
Very dishonest and unhelpful. Took my car for only a service not only they broke my engine they also didn’t take any responsibility, or offer any assistance . Not to mention charged me a ton of money, very very unsatisfactory. They didn’t treat me or my car in a professional way
6/20/2019
Jeffrey S. VERIFIED CUSTOMER
Mark is extremely responsive and a great people person
6/20/2019
Kerry E. VERIFIED CUSTOMER
Always a great experience working with Steven Drew!
6/20/2019
Dave P. VERIFIED CUSTOMER
Mark has always been the professional problem solver Mercedes needs in their service department. Another pleasurable experience for us.