I didn’t like paying over $400.00 for a little bolt and wasn’t happy that it wasn’t covered under my warranty. That being said Noah was very courteous and professional and everything was fixed that needed to be so I guess I can’t complain.
7/12/2019
Mohammed R. VERIFIED CUSTOMER
Yes great service by Traci
7/11/2019
EDWARD B. VERIFIED CUSTOMER
Mark is consistently awesome! Has been a fixture at MB for years and always take good care of me an makes sure I am a happy customer when I leave. Above and beyond.
7/11/2019
James C. VERIFIED CUSTOMER
The best service dude ever!
7/11/2019
S B. VERIFIED CUSTOMER
The service was superb
7/11/2019
Edward B. VERIFIED CUSTOMER
Eliseo is a fantastic representative of the type of service that Mercedes is known for. Excellence. He is also a wonderful person and always looking to do what he can to help. Thank you Eliseo.
7/11/2019
Robin M. VERIFIED CUSTOMER
Steven was very informative and efficient. Much appreciated!
7/11/2019
Richard C. VERIFIED CUSTOMER
I consider Mark Greenblat a friend.
Very knowledgeable and personable.
7/11/2019
Suzanne B. VERIFIED CUSTOMER
Always great service
7/11/2019
Joel K. VERIFIED CUSTOMER
Tony always great to work with. Excellent customer service
7/11/2019
Nancy A. VERIFIED CUSTOMER
I did not call to schedule my appointment. MB called me. A woman with a thick Asian accent scheduled my appointment and then contacted me because she had made an error and no loaner car was available on my original date. I scheduled a second date, assured of a loaner being available. I drove an hour and fifteen minutes to my appointment. I waited twenty minutes after my scheduled appointment to meet the service rep. No loaner car had been reserved for me. This is the third service appointment in a row where I feel I haven’t been treated as I expected. The last time I waited all day, only to be told at 4pm that I should cone back the next day. The service at MB has gone down hill significantly over the years and I can no longer be a customer at your dealership. I have bought 6 vehicles at this dealership over the last 7 1/2 years. I’m shocked that I am not treated as the valued customer I feel I should be.
Nancy A
7/11/2019
CARRIE F. VERIFIED CUSTOMER
Mark was very kind. A family man and gentleman
7/10/2019
Lynda B. VERIFIED CUSTOMER
All went very well
Thanks
7/10/2019
Wendy F. VERIFIED CUSTOMER
Steven is very personal and easy going
7/10/2019
Zeva L. VERIFIED CUSTOMER
Mark Greenblat continues to be a first rate service advisor! He is thorough, knowledgeable, and a pleasure to work with.
7/10/2019
Christopher C. VERIFIED CUSTOMER
Very courteous and professional
7/10/2019
ILKCAN C. VERIFIED CUSTOMER
He is great
7/10/2019
Isabelle L. VERIFIED CUSTOMER
Tony was a joy to engage with, as usual.
7/9/2019
Elyse P. VERIFIED CUSTOMER
Traci was thoughtful, very helpful and great to work with. Thanks YOU Traci
7/9/2019
Nader Z. VERIFIED CUSTOMER
Quick service. Courteous and very informative explanation of repairs needed. All issues seem to have been resolved. Thank you.