Kham was excellent. Very professional level of service.
11/3/2019
Dennis C. VERIFIED CUSTOMER
Over and beyond expectations for an unscheduled and emergency situation.
11/3/2019
Joyce C. VERIFIED CUSTOMER
I am happy with the service but wish the shuttle service could be better
11/3/2019
Laura C. VERIFIED CUSTOMER
The service and attention to detail was excellent!!!
11/2/2019
Kevin S. VERIFIED CUSTOMER
Very knowledgeable and friendly service. Well done!
11/2/2019
Richard B. VERIFIED CUSTOMER
Traci was very concerned that she read all mark's notes about previous serving so she knew what my car needed now! That made me feel very confident that the car was going to be perfectly serviced!
11/2/2019
BLAIR D. VERIFIED CUSTOMER
Tony is the only knowledgeable and enjoyable person I have met at Mercedes of Marin. If it weren’t for Tony, I would have left and gone to another service center.
11/2/2019
Rafey B. VERIFIED CUSTOMER
Tony Danai is the greatest service agent I’ve ever worked with in my life. Treats customers like family. They don’t make them like Tony any more. Simply the best.
—Rafey
11/2/2019
Cheryl A. VERIFIED CUSTOMER
Love Traci and Angelo, they are the best!!!!Thank you to Roberto too for all his hard work, I so appreciate it
11/2/2019
Mark F. VERIFIED CUSTOMER
The entire experience was excellent!
Suggest you offer milk alternatives and fresh fruit for customers.
11/2/2019
Mahmoud M. VERIFIED CUSTOMER
Antony was professional, knowledgeable, and very helpful.
11/1/2019
Francine Z. VERIFIED CUSTOMER
I specially like working with Angela Gomez he is my service rep and he was attentive and honest and good human being he’s a highlight for me. Car is fixed beautifully and I am very happy
11/1/2019
Susan D. VERIFIED CUSTOMER
Traci is awesome. She always goes above and beyond to meet her clie t’s needs and ensure customer satisfaction.
11/1/2019
Isabelle L. VERIFIED CUSTOMER
Always a pleasure to speak with Tony about the servicing of my car. He is an exceptional client service manager.
11/1/2019
Heydar P. VERIFIED CUSTOMER
It was great to work with Traci. Excellent!
11/1/2019
Henry J. VERIFIED CUSTOMER
Good service
11/1/2019
Russell K. VERIFIED CUSTOMER
Tony did an excellent job. He listened to questions I had and got back with answers right away. My car looks great and runs great. Especially good service coming out from no electricity the day before!
Russ