Eliseo is absolutely the best and always ensures my vehicle is serviced properly.
11/27/2019
June B. VERIFIED CUSTOMER
Noah was great. Service was great, informative and helpful. I was however, disappointed when I had called ahead a few weeks ago and specifically asked about the transmission service and was told it was $499.00. When I arrived for my service and the estimate for transmission service would be $736.32. Thanks
11/26/2019
Michael F. VERIFIED CUSTOMER
Noah and Conley both provided extraordinary excellent service! I’m not going to any other Mercedes-Benz dealer even though I live much closer to the one in Santa Rosa where I live and work! thank you and have a very happy and safe thanksgiving. Michael A Fiumara
11/26/2019
Richard S. VERIFIED CUSTOMER
Steve was attentive, informed, and constructive. He was a vital voice for Mercedes-Benz. I felt that he was informative and pro/active.
11/26/2019
Iolanda A. VERIFIED CUSTOMER
Traci is the best!!!!
11/26/2019
Sophia T. VERIFIED CUSTOMER
Noah was wonderful.
Service was exceptional and very quick.
Very friendly accommodating staff.
I’m so happy I no longer do business with BMW of San Rafael
11/26/2019
James D. VERIFIED CUSTOMER
Steven was awesome! Great service (as always) from MB of Marin!
11/26/2019
RAY D. VERIFIED CUSTOMER
Totally satisfied.
11/25/2019
Daniel G. VERIFIED CUSTOMER
Great job Noah you kept me well informed !
11/25/2019
Mark G. VERIFIED CUSTOMER
I was completely satisfied with Angelo Gomez, very professional. However as I mentioned in my previous comment the cupholder part of my inner consul was not replaced the door does work now but the cupholder piece was missing so that’s my only complaint, nothing against Angelo I think he’s great.
11/24/2019
Michael H. VERIFIED CUSTOMER
Steven was great. That said, the person who booked the appointment got it all wrong. We have two Mercedes which were purchased at Marin Mercedes and she picked the wrong car. I also asked for a loaner, she marked WAITING. It delayed my morning and I had to adjust meetings as a result.
11/24/2019
Donald Z. VERIFIED CUSTOMER
Angelo is a very nice guy who is knowledgeable and followed up with me to keep me advised of what was happening with my service. I will recommend him to others.
11/24/2019
Robert K. VERIFIED CUSTOMER
Mark Greemblat is the best!!
thank you - bob kahn
11/24/2019
Sarah K. VERIFIED CUSTOMER
I have strong reason to believe the Tech didn’t rotate the tires as per the service. The low PSI warning light came on just before bringing the car in for service. When I picked up the car the warning light came in 2 miles down the road with the same PSI readings. It would be prudent to run the tapes back to see if the tech actually. rotated the tires. No the end of the world but I like to know that service that is checked off is completed (Not to mention tire psi is supposed to be checked by law) . It creates doubt for all other work. Also, no PSI readings were recorded further adding doubt.
11/24/2019
Kathleen B. VERIFIED CUSTOMER
He was very pleasant to work with!
11/24/2019
Sherman L. VERIFIED CUSTOMER
Reservation system did not have my car in the system even though I received a text reminder of the appointment. This is the third time this has happened. I miss RAB!
11/24/2019
Roy F. VERIFIED CUSTOMER
Mark worked hard to solve all of the issues with my car.
11/24/2019
Thomas J. VERIFIED CUSTOMER
Perfect
11/23/2019
Scott G. VERIFIED CUSTOMER
Angelo was very informative and he genuinely cared about my needs for my car. I’m happy that he is my representative because I trust he will give me the best advice on what is necessary for my car.