Please see previous message about the service and what i said about mr. Estrada. I’m very happy with his thoroughness!
12/8/2019
Joanne C. VERIFIED CUSTOMER
Angelo was great, efficient and professional. Always happy with the service at MB Marin!
12/8/2019
Mike K. VERIFIED CUSTOMER
Tracy exceeded my expectations and was very knowledgeable and efficient.
I will look forward to working with her again upon my next service call
Mike K
12/8/2019
Mohammad D. VERIFIED CUSTOMER
Steve is great. Thanks
12/8/2019
Philip C. VERIFIED CUSTOMER
All issues addressed, great communication.
12/8/2019
Levent T. VERIFIED CUSTOMER
Past few years Angelo is taking care of my
3 cars, GTS, e 350 , Cla 250. I service my cars religiously under
Every 5000 miles, new GTS every 500 miles, changethe oil .
Angelo is a very customer service oriented individual.
Issues solved very rapidly. Loaners provided rapidly. Phone calls, voice mails
Answered very rapidly. As a business owner my self with a lot of employees.
I look for 80/20 Pareto employees who succeed the company. He is your 80/20 guy.
12/8/2019
Jeffrey K. VERIFIED CUSTOMER
Steve was great thru the process. He knows his cars, enjoyed talking to him
about performance cars and the nuances of my AMG. Will always ask for him.
12/8/2019
Peter B. VERIFIED CUSTOMER
Thanks Mark was great!
12/8/2019
Fred K. VERIFIED CUSTOMER
Everything went perfectly. Thank you
12/8/2019
Edward R. VERIFIED CUSTOMER
Eliseo is the best. He was prompt, had very constructive advice, and was as professional as anyone I’ve ever known in the business. I’m 72, so that’s saying a lot.
12/8/2019
Young D. VERIFIED CUSTOMER
Angelo is an amazing service provider.
Young
12/7/2019
Daniel C. VERIFIED CUSTOMER
All good!
12/7/2019
Tim K. VERIFIED CUSTOMER
You guys are overbooking . I came in for an oil change and left 4hours later. What express service? Yes there were a couple of things to add to the normal service but you presented those 2 plus hours after you had my car.
Unhappy with having to sit in the lobby for nearly 5 hours and unlikely to return.
12/7/2019
Nalongsack P. VERIFIED CUSTOMER
Good service
12/7/2019
Anita C. VERIFIED CUSTOMER
Angelo always does an excellent job, he is very courteous and professional
12/6/2019
Myong Y. VERIFIED CUSTOMER
I drop off my car 10:16 AM With the fob hoping to pickup my car around 2 pm.The lady called me after 2 PM saying she need a key to the car.I asked her to send the Uber to pick up the key but The Uber driver did not call me until 4:15 PM after I drop off my key to the Mercedes dealership myself I end up pick up my car around 6:18 PM. I was not Informed correctly! And I had spoken to three different people asked about what is happening about the car.
Thanks
12/6/2019
Rowan B. VERIFIED CUSTOMER
Eliseo is five star
12/6/2019
Pilar M. VERIFIED CUSTOMER
Noah was great! Very friendly and took the time to explain everything to me! Even took my calls after hours! Thank you so much!
12/6/2019
Charles M. VERIFIED CUSTOMER
Lousy, fourth rate service. No follow up. No return calls. No loaner. Car not ready as promised. Way beneath what one would expect from a MB dealership!
12/6/2019
Nadereh D. VERIFIED CUSTOMER
Angelo was professional, caring, and timely with the service for my car. He provided me with a ride to and from the gym so I could use my time more productively. I really enjoyed meeting him and I look forward to working with him for many future services.