Jim is the best Service Writer that I have ever had at Penske , I have been purchasing cars there since 1989 and many years at Penske Cad in Downey
Jim is truly man of Exemplary to all and cares for his customers as well as the Company
11/7/2018
STELLA H. VERIFIED CUSTOMER
We are very happy for the car service. Thank you
11/7/2018
YUN Y. VERIFIED CUSTOMER
Very good
11/7/2018
Shanda W. VERIFIED CUSTOMER
I have been a long time customer that has personally purchased three cars at this dealership that have all been completely serviced at Longo. In addition, I have given countless referrals that have resulted in purchases. I was very disappointed in the minimal 15% discount I was given on my last major service given the thousands of dollars I’ve given Longo Lesxus for almost 20 years. I truly think you need a loyalty program for longtime customer like myself who help generate your business by purchases and good word of mouth free advertising.
11/7/2018
Peter H. VERIFIED CUSTOMER
Excellent service provided with excellent staff.
11/7/2018
Jo S. VERIFIED CUSTOMER
Julie Diaz has been my service adviser for the last 4 years, I am always completely satisfied with the excellent service he provides. He treat me like family and that means so much to me I can't say enough about how lucky I am to have found him. He is my diamond in the rough. Just love him and the fastastic service he gives me.
11/7/2018
Andrea E. VERIFIED CUSTOMER
Jennifer is still the best you have so professional kind and knowledgeable
11/7/2018
Jeff S. VERIFIED CUSTOMER
Rene provided an excellent service that made me feel very comfortable with the service department . I am very satisfied with my visit to long I Lexus.
11/7/2018
JURIS K. VERIFIED CUSTOMER
Well done
11/7/2018
Edgar R. VERIFIED CUSTOMER
Everything was outstanding. Eric communicated everything very clearly and kept me in the loop. Best experience I've had. Will continue with Eric as my top service advisor.
11/7/2018
Lauren W. VERIFIED CUSTOMER
He was great and informative!
11/6/2018
Ryan L. VERIFIED CUSTOMER
I would like to take this oppertunity to thank James for the great service !
11/6/2018
Ray P. VERIFIED CUSTOMER
No problem with the service and appreciate the quick response and service.
11/6/2018
Michael B. VERIFIED CUSTOMER
Eric was great help! Would highly recommend to other people. Will see you guys again in 5000 miles!