As always Great Customer Service / Makes us feel like we are part of the Lexus Family. Kudos!!!!??????
1/30/2019
Werner K. VERIFIED CUSTOMER
Mr. Yang as soon I arrived and he got notice I was here he came almost immediately and we went to his desk we discussed what was needed. Mr. Yang explained how long it would take and the Internet cafe.
I later received a text to let me know that my car was ready sooner than expected, Mr Yang explained the bill and he had the RX pulled up so all I had to show the paperwork and I didn’t have to wait just leave. 5 stars
Thanks Mr Yang and Longo Lexus??????????????
than it was set to be finished
1/30/2019
Julie L. VERIFIED CUSTOMER
I am very satisfied with Danie Perez dedication to work and his enthusiasm for me. I am very satisfied.
Thanks
Julie L
1/30/2019
Robert L. VERIFIED CUSTOMER
Excellent
1/30/2019
James G. VERIFIED CUSTOMER
Julien Diaz was very professional,kind and honest he went above and beyond his duties not only did he make you feel comfortable he was patient and made you feel like you were his family or a close friend he made me feel at ease and made me feel like I had nothing to worry about I couldn’t ask for another person to help me with my vehicle. I would definitely be coming back and dealing with julien Diaz
1/30/2019
Andy D. VERIFIED CUSTOMER
One word excellent!
1/30/2019
Wan Y. VERIFIED CUSTOMER
Friendly, very detailed and professional
1/30/2019
Eulogio C. VERIFIED CUSTOMER
Always amazing service and hospitality
1/30/2019
ELYSE S. VERIFIED CUSTOMER
Exceptional service, as always.
1/30/2019
Ricardo B. VERIFIED CUSTOMER
Do not have much to add to my usual comments;
As always, very satisfied with Mr. Man Wong and all of his assistance.
His professionalism and knowledge are always much appreciated. Would never consider taking my car to be serviced at any other dealership or automotive shop. Long Lexus is truly the number one Lexus dealer.
V/R Rick Balcazar
1/30/2019
HAROLD S. VERIFIED CUSTOMER
Good job, very satisfied
1/30/2019
Sufang Z. VERIFIED CUSTOMER
Good service
1/30/2019
Nancy K. VERIFIED CUSTOMER
Robin was the absolute best.
1/30/2019
Debra F. VERIFIED CUSTOMER
Very good
1/30/2019
Renjei L. VERIFIED CUSTOMER
Mr. Wong is very patience , knowledge to help me;
I recommend he is the number one --. Etc..
1/30/2019
Jungah L. VERIFIED CUSTOMER
Beau’s service is excellent.
1/30/2019
Louis C. VERIFIED CUSTOMER
Rene was very helpful like always
1/30/2019
Kevin O. VERIFIED CUSTOMER
Robin always provides nothing short of world class service. As what I believe, to be the face of the service department Robin is always direct and straightforward with me anytime I come and visit for my vehicle maintenance - which I greatly appreciate. He’s very thorough and walks me carefully through the entire process. Robin always seems to have all the answers to my questions and inquiries and if he doesn’t have the answer, best believe he’ll get it for you. Robin is always quick to find the best solutions for me. I cannot thank him enough for always taking care of me.