I am very satisfied with your service and knowledge. Everyone is very friendly. Thank you so much.
2/27/2019
David E. VERIFIED CUSTOMER
Madison was great to deal with. Easy going and knowledgable. Communication was good. Everything finished with no issues. Thanks, Madison!
2/27/2019
Belinda B. VERIFIED CUSTOMER
Robin Ho takes his customer service skills and adapts them toward meeting various customer's needs as they develop- he goes the extra mile with a smile.
2/27/2019
Om N. VERIFIED CUSTOMER
I had to wait for 12 minutes before my
Vehicle was taken in which I did not appreciate.
2/27/2019
In M. VERIFIED CUSTOMER
You guys are the best I’ve been customer since you first had your Lexus at Longo. I’ve had every Lexus you have made in the past except for one it was too expensive for my blood .
2/27/2019
David K. VERIFIED CUSTOMER
Robin Ho is very skillful in car maintenance service and has great customer service.
2/27/2019
Jonathan B. VERIFIED CUSTOMER
Francis is the main reason I come all the way to Longo for all my car service needs!!!
2/27/2019
Ding J. VERIFIED CUSTOMER
very good
2/27/2019
Luke I. VERIFIED CUSTOMER
Very professional, great experience all round
2/27/2019
Sokheng L. VERIFIED CUSTOMER
Mr. Frank Lorusso is very nice guy, helpful and friendly. The service faster than I expected.
2/27/2019
James C. VERIFIED CUSTOMER
A very pleasant experience. Thank you.
2/27/2019
Margarita O. VERIFIED CUSTOMER
Michael was very professional and helpful.
2/27/2019
Karen W. VERIFIED CUSTOMER
David was awesome and there with me every step of the way!
2/27/2019
Arna G. VERIFIED CUSTOMER
Jennifer has been kind and informative from the day we brought our car until the end. She kept updating us every day and made sure to answer our questions as well as explain what was wrong with our car. Thank you Jennifer! We’ve had such a nice experience with you.
2/27/2019
MELANIE L. VERIFIED CUSTOMER
I recommend next time before returning the vehicle back
to the customers make sure everything is good to go. The provider should go check everything is completed. Otherwise customer are not happy at all. Although John Chang did told me next time bring the vehicle in & he’ll have
them wash & vaccums. I also put more gas in the rental vehicle too & John
Chang said he will have my vehicle wash-vacuum vip. I just have to make appointment. Like I said, if they do it rights I don’t have to waste my times
& their times. Apparently they didn’t do there job. Hopefully next time they be
doing there job and promised-kept there words to it. I highly recommended before returning vehicle back to customers they should do a quick check so everybody will be happy. At this point of time I am not satisfied at all.
2/26/2019
NGHIEM T. VERIFIED CUSTOMER
Very good
2/26/2019
Arthur P. VERIFIED CUSTOMER
Always a pleasant experience. Jim Palmer is a great representative!
2/26/2019
Ronald G. VERIFIED CUSTOMER
Jim Palmer is exceptional. Always gives 125% and goes the extra mile. Please clone another Jim for the days he is not working.
2/26/2019
SHELDON W. VERIFIED CUSTOMER
Frank said he would take care of my concerns regarding my car. I got a text from Frank to let me know that my car was ready to pick up. Everything was handled smoothly. Thank you Frank, and the Longo team.