Great service! John helped us when we first arrived and Robert was helpful during the conclusion of the transaction! Plus Sergio came over! We really enjoy coming to the dealership. Thank you!
3/4/2019
Terry C. VERIFIED CUSTOMER
There were oil/grease handprints in my car near the shifting gear. Very unprofessional of the service staff to overlook the cleanliness of the car after the service. You don’t have detail my car but do make sure the car was the same as before it went through the service. Disapppointed I have to clean the car up my self.
3/4/2019
Denice S. VERIFIED CUSTOMER
Awesome, got me in and out fast and satisfied!
3/4/2019
Marco B. VERIFIED CUSTOMER
He is awesome, very nice and knows what he is doing very pledant
3/4/2019
Monica B. VERIFIED CUSTOMER
Francis was amazing. He was patient and caring . He was eager to ensure that all my questions were addressed. He was referred to
me by friends who purchased their recent new Lexus and subsequently worked with him for service. They described Francis as exceptional . I would agree his customer service and knowledge were outstanding!
3/4/2019
Sewon H. VERIFIED CUSTOMER
he explained services very details and kindly
3/4/2019
Marco M. VERIFIED CUSTOMER
Ricardo was great!
3/4/2019
Alejandro G. VERIFIED CUSTOMER
Great all around Job Francis, from the start till 5pm closing and arranging for an easy pick up of my car after hours.
Thanks
3/4/2019
Hendy S. VERIFIED CUSTOMER
He was great help, and provided me with additional info regarding updates and fixes to my car.
3/4/2019
John F. VERIFIED CUSTOMER
No comments at this time.
3/4/2019
Ho L. VERIFIED CUSTOMER
Excellent service
3/4/2019
Harshvir S. VERIFIED CUSTOMER
Daniel Perez did an exceptional job in communication and execution. Very professional!
3/4/2019
Austin G. VERIFIED CUSTOMER
Quick and comfortable.
3/4/2019
Kristina A. VERIFIED CUSTOMER
Man Wong is our favorite service advisor at Longo. This is our 4th Lexus and have never had one negative thing to say. It is always a great experience.
3/4/2019
Ryan D. VERIFIED CUSTOMER
Rene is a great service representative he always goes above and beyond our expectation.
3/3/2019
Faye S. VERIFIED CUSTOMER
Always thorough communication throughout the servicing of my vehicle.