Francis is the best. I had problems with my vehicle, that another Lexus dealer in Reno couldn’t determine the cause. Francis had an idea what it was, and the mechanics confirmed it. I will always take my Lexus in to Longo Lexus and have Francis Saldana take care of my car.
9/13/2019
Ma T. VERIFIED CUSTOMER
Kelly!! Thanks for your help!!!
We'll come back to you.
9/13/2019
Cheryl W. VERIFIED CUSTOMER
Great communication, very professional!
9/13/2019
John T. VERIFIED CUSTOMER
Frank was great and very thorough. I very much appreciate his efforts
9/13/2019
Hung Jui. VERIFIED CUSTOMER
A+ service
9/13/2019
PAMELA W. VERIFIED CUSTOMER
Francis made me feel fantastic. That my car was in good hands and I had nothing to worry about. Francis is the main reason I plan to come back for more service.
9/13/2019
Joann D. VERIFIED CUSTOMER
Eric was very professional and courteous.
9/13/2019
Ricardo Y. VERIFIED CUSTOMER
Easy outgoing very professional
9/13/2019
Grace A. VERIFIED CUSTOMER
Frank was very attentive to provide good customer service. He made sure to greet me when I picked up my vehicle and arranged a loaner car as well.
9/13/2019
Esther H. VERIFIED CUSTOMER
I was completely satisfied with Kelly yangs service , but it took me 40 minutes to get my rental car . One person in that department isn’t enough. It has never happened to me before. This is something I think you should look into. Thank you
9/13/2019
James F. VERIFIED CUSTOMER
Robert is professional and responds quickly.
9/13/2019
Mckensay S. VERIFIED CUSTOMER
Beau was very nice, worked well with my needs, and very informative.
9/13/2019
JOANNE M. VERIFIED CUSTOMER
Good service. Very accommodating !
9/12/2019
Midori F. VERIFIED CUSTOMER
Mike is always friendly, extremely helpful, knowledgeable, efficient, good communicator to keep me updated, and makes me feel “at home” and in trustworthy hands with his personal attention to details, not only regarding my car, but also about my family, etc. Highly commendable member of your Longo Lexus/Penske team! Grateful.
9/12/2019
Virma A. VERIFIED CUSTOMER
Always nice and polite.
9/12/2019
Fumiko H. VERIFIED CUSTOMER
All my questions and concerns were addressed and resolved satisfactorily.