Daniel went out of his way to get manager’s approval to waive the labor charge fees from my invoice. The exceptional service he provided was excellent, you don’t see this type of service any more....great job Daniel!!!
9/15/2019
Romeo R. VERIFIED CUSTOMER
Robert is highly commendable for exemplifying excellent customer service. I cannot be more satisfied with the way he handled from day one until the service was completed. Also kudos to the whole service team who worked on my car.
9/15/2019
Nhi M. VERIFIED CUSTOMER
Man Wong provided excellent customer service and answered all of my questions. Thank you!
9/15/2019
Mira L. VERIFIED CUSTOMER
Kelly is very courteous, fast and helpful.
9/15/2019
Bessie P. VERIFIED CUSTOMER
Excellent service by my service rep. Very professional and kind
9/15/2019
Carla S. VERIFIED CUSTOMER
Rene has always been helpful and has continued to provide great service every time I come in. Thanks!
9/15/2019
Raquel R. VERIFIED CUSTOMER
Great customer service very courteous and professional
9/15/2019
DIANE P. VERIFIED CUSTOMER
I had a problem with making phone calls. The people I would call could not hear me. Rene found out what the problem was and had it fixed for me. I very much appreciate his help and kindness. I am 200% satisfied. Your entire staff is very professional and considerate.
9/15/2019
Vanessa P. VERIFIED CUSTOMER
Great service and went above and beyond to help me figure out what was wrong with my car and how to get it fixed.
9/15/2019
SCARLETT P. VERIFIED CUSTOMER
Great service, great customer service, great overall experience!
9/15/2019
Michael F. VERIFIED CUSTOMER
None at this time.
9/15/2019
JULIO G. VERIFIED CUSTOMER
He took awesome care of us!
9/15/2019
David E. VERIFIED CUSTOMER
Always an easy going and thorough experience with Man Wong. Thanks all!
9/15/2019
Isaias L. VERIFIED CUSTOMER
Awesome service
9/15/2019
Angie D. VERIFIED CUSTOMER
Thank you
9/15/2019
Sreenivasan G. VERIFIED CUSTOMER
awesome
9/15/2019
Danny L. VERIFIED CUSTOMER
James provides great customer service. He ensures that my vehicle is completed on time and kept me updated on the time of completion. He also made arrangements for a loaner car to make the experience even better. This was my first time at longo Lexus and it is definitely first class treatment all the way
9/15/2019
Angela M. VERIFIED CUSTOMER
Mr Wong was very nice and professional...All the Longo team was great!!!!
9/15/2019
Andrew S. VERIFIED CUSTOMER
I drove from over an hour away so was glad that the appointment was completely on time and I was able to leave before Friday afternoon traffic got bad. Thanks
9/15/2019
Richard L. VERIFIED CUSTOMER
Very efficient this time around. Liked the readily available loaner cars. Very convienient.