Edgar provides exceptional customer service.
He is always professional, friendly and greats everyone with a smile that he comes in contact with.
9/14/2019
DONALD N. VERIFIED CUSTOMER
Excellent service from Taylor!
Your car wash is terrible.
9/14/2019
RAQUEL C. VERIFIED CUSTOMER
Kelly Yang was amazing. Found a problem with my dashboard and had it replaced quickly. Unfortunately when the day the dash was replaced my car was left dirty. It was obvious on which side they were working on as the floor was full of sediment. I’ve always serviced my car at this dealer and this has not been a problem before.
9/14/2019
JOHN I. VERIFIED CUSTOMER
Great service. Very courteous service agent.
9/14/2019
Lorena D. VERIFIED CUSTOMER
The care and service is always exemplified at Longo Lexus.
9/14/2019
Constance A. VERIFIED CUSTOMER
It was painless.
9/14/2019
Cliff T. VERIFIED CUSTOMER
Rene was great!!! He went to bat for me regarding the warranty work that needed to be done on my vehicle.
9/14/2019
Monica B. VERIFIED CUSTOMER
David offered superior customer service . Extremely knowledgeable, focused on my questions and concerns, patient and very helpful. My satisfaction and confidence in service were clearly David’s priority. Outstanding!
9/14/2019
Phung D. VERIFIED CUSTOMER
Good
9/14/2019
KAREN C. VERIFIED CUSTOMER
Yes I am satisfied with Robin Ho. He is on top of things and keep me posted on the maintenance status.
9/14/2019
Benjamin C. VERIFIED CUSTOMER
Very good!!
9/14/2019
Florentino B. VERIFIED CUSTOMER
Mike tried to do everything he could to answer any question I had. He was very helpful.
9/14/2019
Regina B. VERIFIED CUSTOMER
Great service
9/14/2019
MANUEL L. VERIFIED CUSTOMER
I will be asking to have Man Wong work with me every time I take my car in to Longo Lexus. Man provided me with excellent customer service. Thank you, MANUEL L
9/14/2019
Elmer B. VERIFIED CUSTOMER
Francis is very accommodating and attentive to my needs.
9/14/2019
GLORIA O. VERIFIED CUSTOMER
I really like the text messaging system you put in place. It made it easy for me to review what they found was wrong with my car.
I appreciate the loaner car. I almost wanted to trade my car in for the same model as the loaner. This is a good trick. I will definitely buy my next car from Longo. I think you all are great!